Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Out of this world
on March 31, 2021
Posted by: SamsungFan
[This review was collected as part of a promotion.] Saved up my Taxes and went big with this massive oled TV, It make my living room look like a movie theater, Playing Games on it has always been flawless.
I love the the internet features
Updates
I love When.i host parties I can turn it into a large picture frame.
Updates
I love When.i host parties I can turn it into a large picture frame.
Everything is amazing
love love love it
time for me to get the Samsung wall for my Business
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on April 8, 2021
Posted by: Funnyguy
[This review was collected as part of a promotion.] Love it for streaming, gaming, and just overall picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Actually worth every single penny
on September 13, 2021
Posted by: JayE
[This review was collected as part of a promotion.] So buying the tv was the hardest part, the price will detere you but im completely happy with the purchase and think its worth every penny
Written by a customer while visiting Samsung US
Customer Rating
5
this produc is great
on August 11, 2021
Posted by: fcarbonell
[This review was collected as part of a promotion.] We use it as entertainment in my house, and I used Samsung TV for a long time but this is the best I think so far I have not reviewed all its characteristics but it is very good
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture, but poor panning.
on October 13, 2021
Posted by: TravelogueWatcher
[This review was collected as part of a promotion.] Picture is sharp and bright, but when the content is a slow panning panorama the picture becomes jerky and updates in hesitant jumps instead of smoothly panning. This is a problem with the tv’s internal video processing. If you watch a lot of travelogues or nature films, this is not the tv for you.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 13, 2021
TravelogueWatcher,
Thank you for choosing the Samsung Q80A TV and for sharing your feedback regarding your image quality. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To ensure that your TV’s picture is optimized, please also be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the Samsung Q80A TV and for sharing your feedback regarding your image quality. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To ensure that your TV’s picture is optimized, please also be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Picture Quality is Amazing !!!
on January 31, 2022
Posted by: Aj Brackett
from Gastonia NC
pros: the picture quality for the qn65q80aafxza is amazing. hands down its just a beautiful tv and it runs super smooth and has a buch of awsome featchers, peformanve is a 100% for me i couldent find anything wrong with it.
cons: tha 2 samsung qn65q80aafxza 4k smar tvs i got bad extreme back light bleed at the top of the tv it wasn’t exstreemly noticeable unless you were watching a darker tv show like the witcher on netflix or if you had an all black picture on the screen. i bought one tv exchanged it after having this problem and the next one they gave me had the exact same problem but worse !!! so two new 2021 tvs back to back having the same problem. im not happy so this is a one star for me.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, January 31, 2022
Aj Brackett,
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1903.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1903.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Don't know anything about this new tv
on April 14, 2021
Posted by: DeezNutz48
[This review was collected as part of a promotion.] My daughter has a smart TV I've used b4 for UTube, Tubi, etc....I really was impressed with the quality of the TV its self, but didn't like that you could only stream if u had wifi for the features...
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 15, 2021
DeezNutz48:
I am glad to hear that you are impressed with the quality of your Q80A TV. You can watch streaming content by connecting both wired and wirelessly. You don’t need to connect via Wi-Fi. You can also connect via a LAN cable. Go to: Settings > General > Network > Open Network Settings > Wired
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I am glad to hear that you are impressed with the quality of your Q80A TV. You can watch streaming content by connecting both wired and wirelessly. You don’t need to connect via Wi-Fi. You can also connect via a LAN cable. Go to: Settings > General > Network > Open Network Settings > Wired
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv everything is built in
on July 1, 2021
Posted by: loverofsamsung
[This review was collected as part of a promotion.] This tv is awesome I like that everything is built in no need for streaming devices or sticks but you can plug them in if you need to.
The picture quality is amazing crystal clear the sound is crisp I dont think I will need a soundbar.
This tv is HUGE we went from a 52 inch to an 85 inch HOLY COW what a difference
buy this tv you will not regret it.
The picture quality is amazing crystal clear the sound is crisp I dont think I will need a soundbar.
This tv is HUGE we went from a 52 inch to an 85 inch HOLY COW what a difference
buy this tv you will not regret it.
Written by a customer while visiting Samsung US