Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Amazing picture quality
on October 14, 2021
Posted by: Laj85
[This review was collected as part of a promotion.] We enjoy streaming, movies, sports and general viewing. All with fantastic picture quality and speed. Great purchase!
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on October 14, 2021
Posted by: Esodagr8one
[This review was collected as part of a promotion.] Apple play is awesome the 4K is awesome, gaming is rich I love my TV, ready to buy a smaller version for my bedroom!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on October 14, 2021
Posted by: Bedroom1
[This review was collected as part of a promotion.] Love it and how I can connect my entire house from it and use my Google home to view my cameras as well as dim the lights and such on as well as selecting favorites
Written by a customer while visiting Samsung US
Customer Rating
5
Pixels and colors
on October 14, 2021
Posted by: Modigliani
[This review was collected as part of a promotion.] I bought this TV for my living room, my wife was against a big TV but I liked it so much I decided to buy it. It has amazing colors and 4k is just makes me feel like im in 3D when watching movies or videos. I highly recommend it for people who want to buy a nice 4K TV.
Written by a customer while visiting Samsung US
Customer Rating
3
It's nice
on October 14, 2021
Posted by: Ferny214
[This review was collected as part of a promotion.] I use for playing games most of the time. It takes awhile to connect to the internet, even though its connected to my router. I called my internet provider and they said it was the TV. It constantly kicks me out of movie apps all the time saying no internet. The loading really sucks. So I have it connected to my mirror screen on my tablet, it works fine like that. The picture is great. The sound isn't very good either. I have to turn off my fan to hear when someone talks light. But the picture looks good.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 15, 2021
Ferny214,
Thank you for choosing Samsung's Q80A TV and for sharing the details of your issue with Wi-Fi connectivity. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
6) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
The Q80A features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
For further assistance or service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q80A TV and for sharing the details of your issue with Wi-Fi connectivity. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
6) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
The Q80A features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
For further assistance or service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Display and refresh rate
on October 14, 2021
Posted by: LouisK
[This review was collected as part of a promotion.] I am thoroughly impressed with my putchase decision. This TV gives me true immersion. I use this TV to play video games using my PS5, and i can take full advantage of refresh rate. I would highly recommend any one interested to make a purchase. This thing looks out of the world and leave you feel satisfied knowing you own latest technology that money can purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Picture perfect
on October 14, 2021
Posted by: Muttley
[This review was collected as part of a promotion.] This is the best TV I've ever had. Picture is Chrystal clear. Very lite and mounts snug to the wall.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for gaming
on October 14, 2021
Posted by: BlackWolf420
[This review was collected as part of a promotion.] It's really great for playing my Xbox Series X on, the pictures are so crisp.
Written by a customer while visiting Samsung US