Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
IMAGE QUALITY
on October 12, 2021
Posted by: Coby
[This review was collected as part of a promotion.] This is the best TV I have ever owned. The image quality, the features like Samsung TV for free save me a lot of money from my cable TV bill.
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is just great.
on October 12, 2021
Posted by: Love4deals
[This review was collected as part of a promotion.] I use my TV for gaming and movies and looking at streaming movies.
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall Tv for any and everything needed
on October 12, 2021
Posted by: DodgeSrT29
[This review was collected as part of a promotion.] As a family we use our TV to it's fullest capabilities, we utilize it for going which is for my son's, and the weekend me and the wifey use it to watch movies and with the ultra viewing angle it doesn't matter where we sit or if we lay down we get the full experience of watching the movie one of the things that really impressed me was that it came with so many apps that I was very impressed and then to have Bluetooth capability where I could just put on headphones and listen to music if I felt like it and not be wired I could have it Bluetooth the sound quality is excellent the picture is just amazingly crisp and bright and one of the things that impressed me the most was that it was easy to set up and I say this because my wife set the TV up as I was not home . I was very impressed when I came home to the TV being set up and ready to experience our new TV our new Samsung TV thank you Samsung.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome TV but
on October 12, 2021
Posted by: FireDragn
[This review was collected as part of a promotion.] For everything new 1080p and up this TV is flawless. Older TV shows like star trek tng the upscaling is jittery
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 12, 2021
FireDragn,
Thank you for choosing Samsung's Q60A TV and for sharing your thoughts regarding the image quality. Your TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1. HDMI cables are recommended for optimal HD viewing.
2. If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3. Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
5. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q60A TV and for sharing your thoughts regarding the image quality. Your TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1. HDMI cables are recommended for optimal HD viewing.
2. If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3. Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
5. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on October 12, 2021
Posted by: Will
[This review was collected as part of a promotion.] Got this as a graduation gift. So far it has Great picture and sound. The size is also great for sports and movies
Written by a customer while visiting Samsung US
Customer Rating
5
Great 4K TV
on October 12, 2021
Posted by: Oldtechguy
[This review was collected as part of a promotion.] Mostly used for streaming and Blu-ray. 4K is amazing.
Easy to use features and Samsung tv app is a bonus.
Easy to use features and Samsung tv app is a bonus.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for movies and gaming.
on October 12, 2021
Posted by: Johnny
[This review was collected as part of a promotion.] Very happy with this Samsung tv. Initially bought it for my kids to watch movies during this time of pandemic and amazed at the quality and how smooth this tv is. Started trying out gaming with our Nintendo switch and it did not disappoint. Very good tv and super happy with it!
Written by a customer while visiting Samsung US
Customer Rating
4
Terrific picture, learning curve on software
on October 12, 2021
Posted by: MBG55
[This review was collected as part of a promotion.] We use our TV just for watching live and streaming. We are not gamers.
The picture is excellent, the sound seems reliable. The software, particularly for setup straight out of the box, is clumsy and difficult. But once we got past the frustration of the first 48 hours, we have been pleased with our purchase. It would be a 5-star television were it not for the software and startup.
Written by a customer while visiting Samsung US