Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Best TV Purchase Ever
on October 11, 2021
Posted by: Techie08
[This review was collected as part of a promotion.] I've had Samsung Plasma and other products over the years. This is the first one that my wife (non-techie) has actually commented on and makes it a point that we have we watch when having movie night. That for me is the best testimony I can provide :-)
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung qled
on October 11, 2021
Posted by: Roadhouse
[This review was collected as part of a promotion.] Picture on it is amazing. Sound is a little low for the space it's in but it's in a giant room with couches way back so can't really knock it there. Features are useful and easy to use, setup was also a breeze. Overall a great TV.
Written by a customer while visiting Samsung US
Customer Rating
5
VISUALLY AWESOME
on October 11, 2021
Posted by: MrBast
[This review was collected as part of a promotion.] I cannot begin to express how awesome it is the watch a movie on my tv. It feels so immersive, like I can reach out and touch what I'm seeing. My choice will always be Samsung, and experiences like this go a long way why.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on October 11, 2021
Posted by: Raider
[This review was collected as part of a promotion.] It has an absolutely beautiful picture. I have the Harmon Karden/ Samsung surround sound system. Absolutely awesome!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has all of the features that I wanted.
on October 11, 2021
Posted by: SKIPSTV
[This review was collected as part of a promotion.] I use the TV for cable, internet, and mostly with my streaming XBOXONE account. I really enjoy the HDMI ARC connection, as it makes start-up and operation a breeze. The display is truly amazing with bright colors and unmatched clarity. The stability of images during gaming is the same as other cable and streaming broadcasts. I looked at other flat screen TV's but decided on this Samsung model and after using it for about a week I am very happy with it and am glad I chose it.
Written by a customer while visiting Samsung US
Customer Rating
5
Smart and fast.
on October 11, 2021
Posted by: Reuben
[This review was collected as part of a promotion.] I use my TV for online and physical media consumption at 4k 120 htz is amazing but only having one hdmi 2.1 on the TV is not ideal given how many output devices are 4k 120 native. The smart menu is very fast and easy to use.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on October 11, 2021
Posted by: Ro625
[This review was collected as part of a promotion.] Overall a great TV
Easy to set up. Connects easily to wifi.
More than enough HDMI inputs.
Decent sound and volume on it's own. Even better with a good sound bar. Have it connected to a Dolby Atmos sound bar and the sound is incredible, especially with Dolby Atmos.
Customization features, such as on screen hub with apps and settings are user friendly and easy to personalize.
Now the most important thing, the picture quality. When the source allows for 4k video streaming it's amazing. Image quality is crisp, colors are vivid, there's no blur or freezing.
When it's a non 4k source it's almost as good.
Easy to set up. Connects easily to wifi.
More than enough HDMI inputs.
Decent sound and volume on it's own. Even better with a good sound bar. Have it connected to a Dolby Atmos sound bar and the sound is incredible, especially with Dolby Atmos.
Customization features, such as on screen hub with apps and settings are user friendly and easy to personalize.
Now the most important thing, the picture quality. When the source allows for 4k video streaming it's amazing. Image quality is crisp, colors are vivid, there's no blur or freezing.
When it's a non 4k source it's almost as good.
Only thing that's not up to par is the Bixby voice control. Still hit and miss. Not as fast as I like and have to repeat myself, so that could use improvement.
Overall a great TV. I recommend it.
Overall a great TV. I recommend it.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 12, 2021
Ro625,
Thank you for choosing Samsung’s Q80A TV and for sharing your experience with built-in Bixby Voice AI functionality. When the TV is far from you or the ambient noise is too loud, the TV may be unable to recognize your voice. For the best results, you will need to be within 10 feet of your TV. Please look at your TV screen and speak.
We also suggest you adjust sensitivity setting to optimize Bixby's response. You can adjust from Low to Medium (default), or High by going to Settings > General > Voice > Voice Assistant > Voice Wake-Up.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung’s Q80A TV and for sharing your experience with built-in Bixby Voice AI functionality. When the TV is far from you or the ambient noise is too loud, the TV may be unable to recognize your voice. For the best results, you will need to be within 10 feet of your TV. Please look at your TV screen and speak.
We also suggest you adjust sensitivity setting to optimize Bixby's response. You can adjust from Low to Medium (default), or High by going to Settings > General > Voice > Voice Assistant > Voice Wake-Up.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
I am impressed by this TV
on October 11, 2021
Posted by: JRL859
[This review was collected as part of a promotion.] Beautiful TV. By far the best TV I’ve ever had and consider myself a tech nut. Price tag hurt, but decided to go big and have not had any regrets. - PS5 works great and really showcases gaming. - 4K streaming is amazing. Netflix, Amazon Prime, and YouTube 4K streaming truly showcases the TV’s greatness.
Written by a customer while visiting Samsung US