Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Great it perfect I like it all
on September 25, 2021
Posted by: Love
[This review was collected as part of a promotion.] I use it movies and I use it for work I have a website it perfect for my business I watch love movie I like doing my business because it keep scammer out of my internet
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the BEST!
on September 25, 2021
Posted by: Britney
[This review was collected as part of a promotion.] Samsung is always making continuous improvements on their electronics which makes it no surprise that I LOVE this TV! I watch my shows and movies and my children play their video games on it. The picture is remarkable and it is everything you could want in a smart TV!
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung never disappoints
on September 25, 2021
Posted by: Andy87
[This review was collected as part of a promotion.] Awesome picture for the price. We stream Hulu and the picture quality is really good. I love everything about the tv the only downside is it can be laggy at times
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2021
Andy87,
Thank you for your review of the Q60A and for sharing your experience with your TV's response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your review of the Q60A and for sharing your experience with your TV's response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and features
on September 25, 2021
Posted by: Will
[This review was collected as part of a promotion.] I mainly watch movies but also do some gaming. This TV has a fantastic, realistic picture. It is the most clear picture on a TV that I have ever owned.
Written by a customer while visiting Samsung US
Customer Rating
5
excellent picture
on September 25, 2021
Posted by: Samsung601
[This review was collected as part of a promotion.] I enjoy the tv to view live sports, also the news-related programs and historical related information. I do wish the remote control had features like most standard remotes.
Written by a customer while visiting Samsung US
Customer Rating
5
Good value for price
on September 25, 2021
Posted by: Valueforcost
[This review was collected as part of a promotion.] I purchased this TV two months ago when my old one broke. I was looking for something that would last for a long time without getting outdated and had some newer features since my old TV was nine years old. The picture quality is great, the sound is good, and the interface is pretty easy to pick up on. It has worked well so far, and given that samsungn typically makes quality products I hope it will last for several years to come.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on September 25, 2021
Posted by: Happy2buyagain
[This review was collected as part of a promotion.] This is by far one of the better TV’s I’ve bought. Its super thin and Wall mountable but if you’re going to place it on a unit know that the tv’s legs are adjustable. The features are very intuitive. It switches over to game mode instantly when my PS5 turns on (that mode alone has lots of additional features). The speakers aren’t bad at all. Although I’m planning on at least a sound bar.
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features.
on September 25, 2021
Posted by: Ranly
[This review was collected as part of a promotion.] Simple set up. Great picture and volume. Very pleased.
Written by a customer while visiting Samsung US