Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
4
Everything about it is pretty amazing.
on September 24, 2021
Posted by: Mufasa98
[This review was collected as part of a promotion.] It brings great picture and quality to the platforms I stream on. Especially gaming. Awesome
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on September 24, 2021
Posted by: april29p
[This review was collected as part of a promotion.] Good picture! Very clear! I will say the sound fluctuates from time to time when I change stations. Overall a good TV. I haven’t had it long enough to learn all the features.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2021
april29p,
Thank you for choosing Samsung's Q60A TV and for your review. I apologize for the inconveniences you have had with the inconsistent sound volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q60A TV and for your review. I apologize for the inconveniences you have had with the inconsistent sound volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
A dream fulfilled
on September 24, 2021
Posted by: SilverFox
[This review was collected as part of a promotion.] We just moved into a new home, had a large sitting room, so after acquiring some soft chairs and a massive couch we went for this Samsung 85” TV. It is magnificent! The big blank wall is now fulfilled with the Samsung 85! It was a small challenge to put up on the wall Mount , but viewing any type of show is breathtaking. The colors, crisp, and lively, the sound is superb.
Written by a customer while visiting Samsung US
Customer Rating
5
Super Addition
on September 24, 2021
Posted by: Healthysmiler
[This review was collected as part of a promotion.] This machine is very easy to setup and performs intuitively and excellently. The smart features are handy. Highly recommend!!
Written by a customer while visiting Samsung US
Customer Rating
5
Persistence pays off
on September 24, 2021
Posted by: Gremlintamer
[This review was collected as part of a promotion.] At first I was disappointed at the color accuracy and washed out brightness. I kept tinkering with all of the settings in seemingly infinite combinations and after about a month I've finally got the colors, contrast and brightness perfect. At times I would think that I had the color perfect until I changed the channel or another show came on and the color /brightness would just fall apart, but I persisted until the image quality is perfect now no matter what I am watching. 4k content rivals that of OLEDs. I am also very pleased with the screen brightness. The controls are very responsive with zero lag. The home screen is just a little unclear because the selected item isn't very prominent and not as well laid out as roku.
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT TV
on September 24, 2021
Posted by: MrPickyTV
[This review was collected as part of a promotion.] This system has a great picture, great sound just from the built-in speakers, great features and was very simple to set-up. I used to repair TV’s as well as sell them and I am very picky about design, features & functionality and mostly picture ! Even though I have been a big fan of Samsung TV’s for the last 10 years or so, this model has exceeded all of my expectations so far!
Written by a customer while visiting Samsung US
Customer Rating
5
Its amazing
on September 24, 2021
Posted by: Af440
[This review was collected as part of a promotion.] I love it its such a good and awesome TV it works perfectly has great display just so in love with it
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on September 25, 2021
Posted by: Tiffany
[This review was collected as part of a promotion.] This is a great television, the picture quality is amazing and I love the app I can control the television with my phone. I really like that the remote is rechargeable as well.
Written by a customer while visiting Samsung US