Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Great Apps!
on September 24, 2021
Posted by: AppLuv
[This review was collected as part of a promotion.] Love the partnership with Spectrum TV. Great user experience! No cords is the way to go. Will be letting my family/friends know.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Easy installation.
on September 24, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Very easy to install. Great for watching shows and gaming.
Written by a customer while visiting Samsung US
Customer Rating
2
Bad Local Dimming
on September 24, 2021
Posted by: mrfoolish
[This review was collected as part of a promotion.] The Isp panel was not good. Personally to bright for a average living room. The black zones especially on wide movies were way to bright to watch with the lights off. returned my TV and bought a LG OLED C1.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 24, 2021
mrfoolish,
Thank you for sharing your review of the Samsung Q80A TV. Please know we are always here to help, and we could have assisted in providing image adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your review of the Samsung Q80A TV. Please know we are always here to help, and we could have assisted in providing image adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use!
on September 24, 2021
Posted by: 4kidsmom
[This review was collected as part of a promotion.] We had a Vizio before and love the ease of moving between apps and our cable system.
In addition, the picture is fantastic. Clarity and color like we hadn't seen before.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 24, 2021
Posted by: Ricardo
[This review was collected as part of a promotion.] God buy I’ll buy again beautiful colors and good sound
Written by a customer while visiting Samsung US
Customer Rating
4
The picture is very good
on September 24, 2021
Posted by: BigLou
[This review was collected as part of a promotion.] I use this TV for TV only, I am very happy with the picture which is the reason I purchased this particular model. I was amazed at the thinness of the set. The only thing I have a slight problem with is that it goes on and off a few times when you start watching it. Once you are passed that there aren't any problems. I would have liked to have given it 4 - 1/2 stars but did not see a way to do that. I am sure I will like the TV more when I learn to use the Netflix and HBO features.
I would recommend this TV to anyone, and Wow what a difference from the TV's when I was a child.
I would recommend this TV to anyone, and Wow what a difference from the TV's when I was a child.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 24, 2021
BigLou,
Thank you for choosing Samsung's Q80A TV and for your review. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
We appreciate you sharing details of your picture intermittently disappearing. So we can better understand this issue and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q80A TV and for your review. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
We appreciate you sharing details of your picture intermittently disappearing. So we can better understand this issue and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is the best ever
on September 24, 2021
Posted by: EnoZmaj
[This review was collected as part of a promotion.] The best TV ever sports are amazing movies and games are super. I like everything about this TV like so much.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Tv
on September 24, 2021
Posted by: Steven
[This review was collected as part of a promotion.] I am very pleased with most everything on the TV. The one thing is that some movies tend to be too dark. I am happy but if I were to do it over I would have spent a little extra for the full array LEDs instead of side lit.
Written by a customer while visiting Samsung US