Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
A most excellent TV.
on September 20, 2021
Posted by: PJK85
[This review was collected as part of a promotion.] We watch new and older movies. The clarity of the B&W classics is remarkable. Watching sports is like being there or looking out of your picture window.
This was a very good investment.
This was a very good investment.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on September 20, 2021
Posted by: Davet
[This review was collected as part of a promotion.] Amazing picture. Great features, intuitive ua, easy to use. Connection, controls simple to use. Easy to hook up to external speakers. I reccomend it to all people, i have always been a samsung tv guy... i did try a sony... but i has to return it for a samsung, will never buy anything but samsung again
Written by a customer while visiting Samsung US
Customer Rating
5
Nice buy
on September 20, 2021
Posted by: Y3YA
[This review was collected as part of a promotion.] We use our TV for streaming services. We have the app feature enabled but I prefer the firestick connected. The sound is not too great but have connected a sound bar which has definitely made it better.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung new tvs
on September 20, 2021
Posted by: pvquin29
[This review was collected as part of a promotion.] I'd like the vivid color on the screen and the sound is amazing, Samsung TV always innovating the market with something new.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on September 20, 2021
Posted by: Aries
[This review was collected as part of a promotion.] Mainly use it for gaming great tv great visual and nice features
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on September 20, 2021
Posted by: Odin
[This review was collected as part of a promotion.] I use my TV for gaming and movies. Needed a 4k high hz TV for my xbox series x and it doesn't disappoint.
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for your buck
on September 20, 2021
Posted by: MasterMarq
[This review was collected as part of a promotion.] So far, I've loved this tv and everybody who comes by and watches it tend to want to impulse by because of how nice it is. Can only see it getting better from here
Written by a customer while visiting Samsung US
Customer Rating
4
This product looks good but is not seem less
on September 20, 2021
Posted by: Jay123
[This review was collected as part of a promotion.] When connecting a brand new 2021 sound bar universal remote doesnt work and the software is full of ads
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 21, 2021
Jay123,
Thank you for your review of Samsung's Q80A TV. I'm sorry to hear you are having difficulties utilizing the Universal Remote function on your remote. You can control your connected devices using your TV remote by following these set-up steps:
1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.
2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
If you would like to use your TV remote to control your 2021 Samsung Soundbar as well, please ensure Anynet+ (HDMI-CEC) is enabled in your TV's settings. Go to: Home > Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = On.
I hope these tips help! Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your review of Samsung's Q80A TV. I'm sorry to hear you are having difficulties utilizing the Universal Remote function on your remote. You can control your connected devices using your TV remote by following these set-up steps:
1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.
2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
If you would like to use your TV remote to control your 2021 Samsung Soundbar as well, please ensure Anynet+ (HDMI-CEC) is enabled in your TV's settings. Go to: Home > Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = On.
I hope these tips help! Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US