Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Graet TV
on September 20, 2021
Posted by: Wicked
[This review was collected as part of a promotion.] I use this tv for everything, movies and games and music! Love it and if your considering getting it...get it!
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV, bad refresh rate
on September 20, 2021
Posted by: Troy703
[This review was collected as part of a promotion.] I use it for streaming movies and YouTube shows and the occasional house gathering. The screen size is good and bezel is acceptable but once again the refresh rate feels underwhelming sometimes
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 20, 2021
Troy703,
Thank you for choosing Samsung's Q60A TV and for your review. We appreciate your feedback regarding the Motion Rate. With Motion Rate 120 and Motion Xcelerator, the Q60A provides you with enhanced motion clarity for smooth, crisp detail.
Motion Rate 240 with Motion Xcelerator Turbo+ are features in our Q70A series and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q60A TV and for your review. We appreciate your feedback regarding the Motion Rate. With Motion Rate 120 and Motion Xcelerator, the Q60A provides you with enhanced motion clarity for smooth, crisp detail.
Motion Rate 240 with Motion Xcelerator Turbo+ are features in our Q70A series and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 20, 2021
Posted by: Alejo0067
[This review was collected as part of a promotion.] I have this TV as a gift for my birthday and I have fall in love with it.
I mostly use it to stream some shows and channels when I get back from work and it's pretty relaxing to watch it. I love all the environment that it has with my smart hub and I can control it with my Google assistant.
Also is very compatible with all the streaming apps like Netflix, YouTube, etc.
The kids also love it because it's pretty simple to manage it and as always you can set some parental controls.
Has great volume for the movies that's a big plus.
I think I'm pretty satisfied with this awesome Samsung TV.
I mostly use it to stream some shows and channels when I get back from work and it's pretty relaxing to watch it. I love all the environment that it has with my smart hub and I can control it with my Google assistant.
Also is very compatible with all the streaming apps like Netflix, YouTube, etc.
The kids also love it because it's pretty simple to manage it and as always you can set some parental controls.
Has great volume for the movies that's a big plus.
I think I'm pretty satisfied with this awesome Samsung TV.
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features this has.
on September 20, 2021
Posted by: Jeremytraci
[This review was collected as part of a promotion.] Streaming sport's games
Watching the TV channels that are on the TV. The chisel clear picture great sound.
Written by a customer while visiting Samsung US
Customer Rating
4
Love my tv
on September 20, 2021
Posted by: GMOB
[This review was collected as part of a promotion.] I mainly use it for streaming. Picture quality is great. There are a couple of issues though. First I have w
My phone connected to it and every time I'm on my phone it keeps trying to project my phone screen to the tv. The notification pops up ever minute, very annoying. Second the smart volume on the tv keeps changing modes which causes a moment of silence right when someone is going to say something important. Besides those which I've learned to live with the tv is great.
My phone connected to it and every time I'm on my phone it keeps trying to project my phone screen to the tv. The notification pops up ever minute, very annoying. Second the smart volume on the tv keeps changing modes which causes a moment of silence right when someone is going to say something important. Besides those which I've learned to live with the tv is great.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 21, 2021
GMOB,
Thank you for choosing Samsung's Q80A TV and for your review. I am happy to hear you are enjoying the picture quality of your new 2021 QLED!
The chiming you are hearing is the Tap View feature which gives you the option to use the screen mirroring features between your smart phone and TV. This feature can be disabled from the SmartThings App Settings on your phone.
Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. If you have a device connected to your TV via HDMI, please turn off the Anynet+ (HDMI-CEC) function in your TV's settings.
To ensure your TV is always optimized, please be sure your firmware is up to date with version 1805.4 which includes various performance and quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's Q80A TV and for your review. I am happy to hear you are enjoying the picture quality of your new 2021 QLED!
The chiming you are hearing is the Tap View feature which gives you the option to use the screen mirroring features between your smart phone and TV. This feature can be disabled from the SmartThings App Settings on your phone.
Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. If you have a device connected to your TV via HDMI, please turn off the Anynet+ (HDMI-CEC) function in your TV's settings.
To ensure your TV is always optimized, please be sure your firmware is up to date with version 1805.4 which includes various performance and quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and fast!
on September 20, 2021
Posted by: Hector
[This review was collected as part of a promotion.] Great viewing quality. Built in apps are great and increasing in numbers. Don't use my chromecast as much anymore.
The chromecast actually had worse resolution than using native apps.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture!!!
on September 20, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] My TV is so amazing I game on it I stream on it I do you spell everything you can with it 4K is so crispy clear it's just the best TV I've ever had I have all my apps on my TV from my cell phone access all my text messages all my apps so great I give 5 * all day if I could give 10 * I would!
Written by a customer while visiting Samsung US
Customer Rating
5
Exellent tv, specially for gaming
on September 20, 2021
Posted by: dennalex119
[This review was collected as part of a promotion.] Brightness is exellent, refresh rate transfers over to gaming as well with it's one 2.1 hdmi port that supports 120hz refresh rate. Even dough this tv came out after the PS5, it fully supports it. Additionally it's very loud and clour with built in soeakers.
Written by a customer while visiting Samsung US