Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Beautiful color
on September 16, 2021
Posted by: Spyder
[This review was collected as part of a promotion.] Streaming, gaming, movies
I absolutely love this TV the colors are amazing everything about it is amazing
I absolutely love this TV the colors are amazing everything about it is amazing
Written by a customer while visiting Samsung US
Customer Rating
4
Best TV I have ever bought.
on September 16, 2021
Posted by: MJFrithjof
[This review was collected as part of a promotion.] I love my Samsung TV. I have tried many other brands, but Samsung offers the best color, sound, and processing speeds. The selection of apps is also one of my favorite features. From Samsung TV Plus to the quality of 4K, it is not only the best value TV I have ever bought, but the best TV I have ever used.
Written by a customer while visiting Samsung US
Customer Rating
5
Features
on September 16, 2021
Posted by: Ladylove
[This review was collected as part of a promotion.] My televison is used for streaming apps and gaming the quality of the picture is so beautiful, and we enjoys the different features we can access from the screen and the remote this is so awesome. when watching a movie you think you are at a theatre because of the sound sounding so good. when playing a video game what a magnificent picture you get you think they are real peoples cause the picture is so vibrant. and yes this solar remote is very unique. So I must say I am very Impressed with this product.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing viewing experience
on September 16, 2021
Posted by: TronDogg
[This review was collected as part of a promotion.] I've been using this for a little while now and I'm just loving everything about it. I don't currently have a sound bar, but honestly I don't know that I need it. The sound is crisp and the picture is amazing. The smart features are snappy and are far above other smart TV's I've used in the past.
There are some Apps that I've not been able to get, such as crunchyroll. Still have to use a chrome cast device to get that, but everything else has been fine.
Written by a customer while visiting Samsung US
Customer Rating
4
Big, really big
on September 16, 2021
Posted by: Happygolucky
[This review was collected as part of a promotion.] We have been using this TV to watch TV and sporting events. The screen is so big, everything seems life size. The picture is clear, but not as sharp as I would like. It's easy to use and so far works great.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 17, 2021
HappyGoLucky,
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
If the picture you are seeing is not to your liking after performing any necessary firmware updates, you may also want to try adjusting additional expert picture settings. Go to: Settings > Picture > Expert Settings and configure the TV settings to adjust your picture with functions such as Contrast, Sharpness, Picture Clarity Settings, and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
If the picture you are seeing is not to your liking after performing any necessary firmware updates, you may also want to try adjusting additional expert picture settings. Go to: Settings > Picture > Expert Settings and configure the TV settings to adjust your picture with functions such as Contrast, Sharpness, Picture Clarity Settings, and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless Share screen
on September 16, 2021
Posted by: Saidnazar
[This review was collected as part of a promotion.] Cool features, smart view, dex, wifi, apps, you can browse as well. You also use as a second screen.
Written by a customer while visiting Samsung US
Customer Rating
4
This TV truly makes me feel like I'm there !
on September 16, 2021
Posted by: Drewtoyou
[This review was collected as part of a promotion.] I am still learning all my device can offer me ,so far I have had the privilege of watching some of the best looking movie and videos I think I have ever seen, My game play is second to none with the refresh rate I have and optical advantage I have over most , thank you for the experience I never knew I could have until now !
P.s. Thank you Samsung for nothing but perfection!!!
Written by a customer while visiting Samsung US
Customer Rating
5
This is the TV I've ever owned
on September 17, 2021
Posted by: Qled4k
[This review was collected as part of a promotion.] Streaming gaming movies simply put the quality an workmanship are second to none!!! Im totally in love with this TV. I wish I would have purchased it long ago
Written by a customer while visiting Samsung US