Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
4
Popping Samsung picture quality
on September 13, 2021
Posted by: Dxnation2007
[This review was collected as part of a promotion.] Always been a Samsung buyer, I've bought all my tvs and phones as Samsung. This tv has sharp colors and deep blacks, the picture really pops.
Written by a customer while visiting Samsung US
Customer Rating
5
The TV has great features
on September 13, 2021
Posted by: Queenrani
[This review was collected as part of a promotion.] I like how tv have multiple purposes. Like watch movie or playing game.
Written by a customer while visiting Samsung US
Customer Rating
5
The best television I have ever owned.
on September 13, 2021
Posted by: Goneagain
[This review was collected as part of a promotion.] I love my Samsung television. It is absolutely the best tv I have ever had. The picture is so crisp and detailed that it makes it seem like you are looking at an extension of the room you are in. I use my tv to stream movies and tv shows that I love. It has the applications I prefer preinstalled on it such as Netfix, Peacock, Amazon video, and many more. There is no lagging or constant buffering like my old tv. (No my internet is not faster now it is definitely the tv!) I used to think there was not very many differences in different brand televisions and buying the cheaper tv was practical and logical. Man. I know now Samsung in general is just better hands down! The brand does matter. So buy Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 13, 2021
Posted by: Mozzy
[This review was collected as part of a promotion.] I use my Samsung tv for streaming my favorite TV shows and movies I also got the Samsung sound bar with it this TV will make you feel like your at the movies I really do enjoy this product it has made me very happy
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad for the cost
on September 13, 2021
Posted by: Ab23
[This review was collected as part of a promotion.] PROS:
- Amazing picture quality with HDR10+
- No screen burn concerns
- 4K 120 Hz
- New solar remote
- Built-in Amazon Alexa, Google Assistant, Samsung Bixby with voice search support
- Amazing picture quality with HDR10+
- No screen burn concerns
- 4K 120 Hz
- New solar remote
- Built-in Amazon Alexa, Google Assistant, Samsung Bixby with voice search support
CONS:
- No native Dolby Vision / Atmos support
- Solar panel on the remote control is on the backside, which makes no sense
- features like Motion smoothing cannot be turned off for streaming applications
- No native Dolby Vision / Atmos support
- Solar panel on the remote control is on the backside, which makes no sense
- features like Motion smoothing cannot be turned off for streaming applications
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 14, 2021
Ab23,
Thank you for choosing the Samsung Q80A TV and for your review. For optimal motion image performance, please know you can adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To ensure that your preferred settings stay after adjustments are made, go to: Settings > Picture > Expert Settings > Apply Picture Settings = All Sources
I hope these tips help! Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the Samsung Q80A TV and for your review. For optimal motion image performance, please know you can adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To ensure that your preferred settings stay after adjustments are made, go to: Settings > Picture > Expert Settings > Apply Picture Settings = All Sources
I hope these tips help! Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on September 13, 2021
Posted by: stack
[This review was collected as part of a promotion.] The main feature i loved was the ease of the remote. it synced up with all my smart devices. highly recomend.
Written by a customer while visiting Samsung US
Customer Rating
5
Best
on September 13, 2021
Posted by: Dortyboy
[This review was collected as part of a promotion.] First I'm gonna start off with the image quality. Amazing. The vivid images it's like looking at something in real life.
The sound quality is above standard. Not to mention the ability to share screens is amazing. I love everything samsaung to be honest. I am never disappointed
The sound quality is above standard. Not to mention the ability to share screens is amazing. I love everything samsaung to be honest. I am never disappointed
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture quality
on September 14, 2021
Posted by: Crumbum
[This review was collected as part of a promotion.] Great picture quality. Sometimes when using multiple apps the app you are currently using will crash. Not enough on board storage. Would be nice to be able to delete pre-installed app that are not utilized. 120 hz refresh rate is nice for gaming. Works perfectly with my new xbox.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 14, 2021
Crumbum,
Thank you for choosing the Q80A QLED TV and taking the time to share your experience with apps. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
I hope these tips help resolve your concerns. Should you need further assistance, please contact Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the Q80A QLED TV and taking the time to share your experience with apps. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
I hope these tips help resolve your concerns. Should you need further assistance, please contact Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US