Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
4
Great tv
on September 12, 2021
Posted by: Monk
[This review was collected as part of a promotion.] Very nice tv. Would recommend for anyone who is looking for a nice tv
Written by a customer while visiting Samsung US
Customer Rating
5
This television takes 4k clarity to the next level
on September 12, 2021
Posted by: Ajrulez
[This review was collected as part of a promotion.] We purchased this mainly for the sharpness and 4K upscale video auto conversion and viewing. It does a great job. The 65 " is perfect not too big nor too small for a decent living living Room. It is a great device from Samsung to view from any angle and highly rated for the awesome pixels.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is awesome
on September 12, 2021
Posted by: JFlash
[This review was collected as part of a promotion.] I use my Samsung TV for gaming TV movies streaming and other things
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture Quality for Gaming
on September 12, 2021
Posted by: IlliniNation44
[This review was collected as part of a promotion.] I’m using my new Samsung to watch cable, stream content, and play video games (Xbox Series X).
I’m very happy with the experience when using my TV for gaming — the automatic game mode setting makes everything look great. I’m not 100% pleased with the picture while watching cable and I wish the settings were more robust particularly for when I’m viewing sports.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 13, 2021
IlliniNation44,
Thank you for sharing your thoughts on the picture quality of your new Q60A QLED TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your new Q60A QLED TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This smart tv is great!!!..
on September 12, 2021
Posted by: Lalotp
[This review was collected as part of a promotion.] This tv is awesome…!! The smart hub is great! The smart controller is perfect when you just want one for all your devices… the self diagnosis is lit!! I will recommend you that you go to expert settings and set a picture mode with all the settings that best suit you.. because the difference between an standard image and a custom one is big!!! I have it with a 7.1 Samsung sound bar.. and the HUE Phillips entertainment light system.. and is AMAZING!!!
Written by a customer while visiting Samsung US
Customer Rating
5
More than expected
on September 12, 2021
Posted by: Bigmizike67
[This review was collected as part of a promotion.] Lived up to my expectations, great picture, color, and sound, really enjoyable. The size is not overwhelming and fits well within the aesthetics of my livingroom, for the cost, it was well worth my money, Samsung always comes through when it comes to quality!
Written by a customer while visiting Samsung US
Customer Rating
5
Review
on September 12, 2021
Posted by: Joma175
[This review was collected as part of a promotion.] Reviews tv qled is good for Netflix or another app for movie games latest
Written by a customer while visiting Samsung US
Customer Rating
5
If you want the best go with Samsung
on September 13, 2021
Posted by: Shoppingislife
[This review was collected as part of a promotion.] So husband and I got this TV for our home originally. We ended up moving in with his mom and the TV is now in our bedroom its huge. It has awesome sound. We use it for streaming movies and regular TV and bed time. Last night we had our computer screen hooked to it and I never want to go back to the monitor. There are so many features on this thing I can't begin to list them all. We definitely recommend this TV plus you get to have such cute tech help if you need it.
Written by a customer while visiting Samsung US