Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
4
Great product
on September 9, 2021
Posted by: ap2234
[This review was collected as part of a promotion.] Used to watch tv, movies, and streamed content. Easy to set up but sometimes applications freeze. Simple fix with a reset.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 10, 2021
Hi ap2234,
Thank you for choosing the Q60A QLED TV and taking the time to share your experience. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
I hope these tips help. If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the Q60A QLED TV and taking the time to share your experience. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
I hope these tips help. If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV for the price.
on September 9, 2021
Posted by: LoveSamsunh
[This review was collected as part of a promotion.] Great picture. Light and easy to install on the wall. Comes with free samsung tv channels. Love the voice command. Smart remote. Works well in fairly bright living room.
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV you will own.
on September 9, 2021
Posted by: SNKA
[This review was collected as part of a promotion.] I love my Samsung TV. I've the QLED 65" and this TV's picture is crystal clear and produces magnificent details. I love the fact that this TV is smartthings compatible as I'm able to get this linked to my smarthome and control it from anywhere. The sound is good and gets even better with my Samsung soundbar. The ambient mode gels with the wall color making it look like a part of the wall. There are so many features you can tweak to personalize this TV. I would highly recommend this TV if you are looking to make a difference in how you want to watch your favorite show or sport.
Written by a customer while visiting Samsung US
Customer Rating
5
Fluidly Dynamic
on September 9, 2021
Posted by: Butter2gether
[This review was collected as part of a promotion.] Bought this TV as a present to parents, and I am jealous. I wish I could have bought this TV for myself. The Display is crystal clear and videos and images are fluid. Great gaming display and an even better home theater. The TV's dynamic setting isn't even bothered by the sunlight from the huge glass door in the living room. Sound system can hold its own, my dad didn't even need to connect his surround sound speakers he loves so much. Samsung TV is built in and super convenient apps ready to go. I connected the tv to my samsung phone and I'm pretty much my parents' IT support. Other devices are easy to connect and pair. Basically, my next TV will be a Samsung TV like this and it'll be my parents' turn to be jealous.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has more features than I expected to.
on September 10, 2021
Posted by: Mosdef
[This review was collected as part of a promotion.] I use this TV for steaming, gaming, watching movies. The best feature that I like is how you can talk to it and it does what you say and the controller is solar powered that has a USB- C port to charge as well. Overall a great buy. Would recommend to everyone.
Written by a customer while visiting Samsung US
Customer Rating
5
i love it
on September 10, 2021
Posted by: Kris
[This review was collected as part of a promotion.] I use for everything. From movies to study and it's very easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV!!!
on September 10, 2021
Posted by: Jtaylor675
[This review was collected as part of a promotion.] I bought this TV as the primary for the home and I couldn't be happier. Paired with a Samsung Sound Bar, this TV has turned my living room into the newest theater in town. I primarily use the TV for streaming movies and shows but will occasionally pay some games on all the different consoles. There's enough inputs so I don't have to unplug any of my consoles to switch systems! :)
Written by a customer while visiting Samsung US
Customer Rating
4
Family time
on September 10, 2021
Posted by: Lovejoy8796
[This review was collected as part of a promotion.] I love this TV because the volume is fantastic, pictures is wonderful, internet, Netflix, games, sports, for entertainment with family.
Written by a customer while visiting Samsung US