Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
4
less contrast than oled panel but still very good
on September 6, 2021
Posted by: ADAM5546
[This review was collected as part of a promotion.] I usually use this particular tv for netflix and for youtube. I also plan on purchasing a PS5 and use the hdmi 2.1 feature that comes with this model.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on September 7, 2021
Posted by: Almighty
[This review was collected as part of a promotion.] For playing games and movies when I'm off of work and tired
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright
on September 7, 2021
Posted by: Ok10KTV
[This review was collected as part of a promotion.] Not the best in the world but it works pretty well with a crystal clear picture but it lags from time to time.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 7, 2021
Ok10KTV,
Thank you for your review of the Q80A TV and sharing your experience with slow response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your review of the Q80A TV and sharing your experience with slow response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and stunning picture
on September 7, 2021
Posted by: Dmvthrilla
[This review was collected as part of a promotion.] This is a great TV. I mainly use this TV in my men cave for watching movies and enjoying some playstation 5 games. It definitely great for gaming with a 120hz panel and HDMI 2.1, so games will feel very smooth and very stunning. Image quality is just out of this world.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on September 7, 2021
Posted by: Dicj
[This review was collected as part of a promotion.] Just bought this tv. Absolutely love Tivan. Much better than webos. Only issue which is evidently common with this tv is the lip sync. Finally got it corrected after exhaustive search on internet. Will definitely buy another Samsungwhen my other tv goes.
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on September 7, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] The QLED series 4k TV is nothing less than spectacular. This is my 3rd Samsung TV and I won't buy any other brand. The colors are breathtaking and the speed of the menus is virtually instant. I can even play Playstation on it with no lag at all. It has automatic game mode that makes it as fast as my Asus gaming monitor. The Samsung store has all the apps/channels I needed and more. Plus it has Samsung plus TV built in. As the title says. The best of the best.
Written by a customer while visiting Samsung US
Customer Rating
4
This tv has a great picture
on September 7, 2021
Posted by: 726less
[This review was collected as part of a promotion.] I use this tv to stream movies but I can't use my tablo because Samsung does not support it also the ambient mode cannot be turned off, other than that the tv is well built.
Written by a customer while visiting Samsung US
Customer Rating
5
All good except security measures
on September 7, 2021
Posted by: MYQLED
[This review was collected as part of a promotion.] Everything it’s perfect for the price,gaming mode,Apple TV/mirror,and the remote control it’s the best of it,SAMSUNG YALL ROCK!!!!!
Written by a customer while visiting Samsung US