Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
This is an excellent TV!
on July 25, 2021
Posted by: REA2SamTV
[This review was collected as part of a promotion.] The picture on this TV is perfect from all angles.
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality, color depth
on July 25, 2021
Posted by: C112
[This review was collected as part of a promotion.] Great picture quality & color depth. As good if not better than plasma. Good selection of apps. Only complaint is when first turn TV on our change channel, loads with poor quality and takes 2-3 seconds to load good quality.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 26, 2021
Hi C112,
Thank you for purchasing the 2021 Q80A TV and for sharing the details of your issue when powering your TV on. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the 2021 Q80A TV and for sharing the details of your issue when powering your TV on. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on July 25, 2021
Posted by: Couch5warmer
[This review was collected as part of a promotion.] This TV is great for what we have been viewing on it such as Baseball games, Movies, Cartoons of course and Animal documentary’s. We have enjoyed using our Apps as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great TV
on July 25, 2021
Posted by: NovaAmazon
[This review was collected as part of a promotion.] Setting this up was super easy. It comes with a good amount of apps to stream. I also love the ambient mode.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 25, 2021
Posted by: Loves2boutdoors
[This review was collected as part of a promotion.] Our New tv is in our Great room. It was easy to set up and has a fantastic picture. Our previous television was a Samsung that was damaged by lightening. We knew we had to have another one.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture.
on July 25, 2021
Posted by: BeautifulQ80A
[This review was collected as part of a promotion.] I love the picture on this TV the colors are beautiful. It has all of the apps we use,we don't need the Firestick anymore this smart tv does everything. I would recommend this TV to everyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Screen for what I need it for
on July 25, 2021
Posted by: Couch5junkies
[This review was collected as part of a promotion.] This Television is perfect what my family uses it for such as Movies, Cartoons, Major Sports and even local television broadcasting.
Written by a customer while visiting Samsung US
Customer Rating
5
Bought this unit to make my wife happy
on July 25, 2021
Posted by: Ramjr511
[This review was collected as part of a promotion.] I bought this unit to replace an older Sony model. My wife was always unhappy with the wires hanging out as it was mounted on a brick fireplace. So not only did I upgraded a 12 year old TV unit I was able to use the invisible single wire to make my wife happy.
Written by a customer while visiting Samsung US