Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
3
Ok tv
on July 24, 2021
Posted by: Rvol
[This review was collected as part of a promotion.] Has disturbing projector shadows at bottom of screen. Manual does not give details on exact way to calibrate the picture.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 26, 2021
Hi Rvol,
Thank you for sharing the issues you are experiencing with your Samsung Q80A QLED 4K TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Thank you for sharing the issues you are experiencing with your Samsung Q80A QLED 4K TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on July 24, 2021
Posted by: Carolynvs
[This review was collected as part of a promotion.] This TV replaced a 46" Samsung in my den. That Samsung went to the gameroom. This latest TV has stunning clarity and color. It really makes a difference in the den where most of the family watches TV. It has such great features with internet and streaming capabilities. That is why I purchased another Samsung product. I am overly pleased with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Best for a well lit environment
on July 24, 2021
Posted by: DidtheResearch
[This review was collected as part of a promotion.] I chose this Samsung model because it had multiple positive reviews for it's clarity and contrast in a a well lit room. I placed it in a room full of natural light windows. The reviews are accurate. I'm very happy with my Samsung selection.
Written by a customer while visiting Samsung US
Customer Rating
5
excellent
on July 24, 2021
Posted by: zaxanger
[This review was collected as part of a promotion.] It is really amazing for the playstation, and pairs incredibly to the samsung soundbar.
Written by a customer while visiting Samsung US
Customer Rating
5
Super!
on July 24, 2021
Posted by: BabyB
[This review was collected as part of a promotion.] Picture is clarity beyond belief. Appearance of the tv is very nice; very modern and stylish. Lightweight and thin. Remote control is streamline and easy to use; feels good in your hand. Very happy that we purchased another Samsung television.
Written by a customer while visiting Samsung US
Customer Rating
4
Viewing pleasure personified
on July 24, 2021
Posted by: Hamop
[This review was collected as part of a promotion.] I chose the Samsung 80A because of its speed and ease of use. Sports and movies are breathtaking. If you enjoy movies, you will like the upscaling of the 80A that produces a higher resolution picture regardless of the lower resolution of the movie . Also for all sports fans, fast moving events are clear and not smeared .
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture. Quirky menu and remote
on July 24, 2021
Posted by: Kurt
[This review was collected as part of a promotion.] Looks great and easy to install. I like the photo frame option.
The menu is quirky though. It is unclear where I am on the first home screen. I constantly end up overshooting the app bar. It is annoying. I guess it should be more clear where you are on the screen.
I have also had a very hard time with the Youtube TV app but it seems (knock wood) to be sorted out.
The menu is quirky though. It is unclear where I am on the first home screen. I constantly end up overshooting the app bar. It is annoying. I guess it should be more clear where you are on the screen.
I have also had a very hard time with the Youtube TV app but it seems (knock wood) to be sorted out.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 26, 2021
Hi Kurt,
Thank you for purchasing Samsung's Q70A TV and for your review. We appreciate your feedback regarding the design of the interface and remote, as well as the YouTube TV app. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing Samsung's Q70A TV and for your review. We appreciate your feedback regarding the design of the interface and remote, as well as the YouTube TV app. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is Awesome
on July 25, 2021
Posted by: Mytv
[This review was collected as part of a promotion.] I use my TV for Movies, gaming, sports. I really like the picture quality the ease of navigating and the setup was easy.
Written by a customer while visiting Samsung US