Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Q80a experience
on July 23, 2021
Posted by: GhostZer0
[This review was collected as part of a promotion.] This tv keeps me entertained and it was a life changing for me definitely I mean coming from a samsung 2017 6 series TV it is and I wish I could get the neo qled qn90a causeif I enjoy this tv the neo versionshoulddefinitelyb better, gaming is excellent tv and movies are great also I really like that u see more of the pictures and less frame I'm really impressed with this tv, I honestly don't have any serious complaints other than make the back part for hiding cables with bigger holes cause if u know how many cables could b connected than u should know that Lil space won't b enough so the plastic part keeps falling of cause it won't close, my remote didn't work at all a few times but that problem seems to stop and now is fine, ................................................................................................................................................................................................ ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................thank you for the new improvements!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 23, 2021
Posted by: Todd
[This review was collected as part of a promotion.] Would recommend this product to any one looking for a great TV !!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new tv!
on July 23, 2021
Posted by: Avj88
[This review was collected as part of a promotion.] I bought the new 65" Samsung Q80a to replace my 7 year old Samsung and I love it. It has an amazing picture and lots of great features. Hooked up my Xbox Series X and love the new gaming bar. Looks so clear running 4k at 120.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on July 23, 2021
Posted by: Bubba
[This review was collected as part of a promotion.] The absolute best tv that we have ever owned and the Samsung channels are great.
Written by a customer while visiting Samsung US
Customer Rating
4
Love the TV !!!
on July 23, 2021
Posted by: Wood
[This review was collected as part of a promotion.] I love this TV but my solar remote died after three weeks and won’t charge. Even with the charging cable.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 23, 2021
Hi Wood,
Thank you for your review of Samsung’s Q60A TV and for sharing your experience with your remote not working. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
If the issue persists, please contact Samsung TV Support so that we can better troubleshoot this issue and provide steps towards a solution. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your review of Samsung’s Q60A TV and for sharing your experience with your remote not working. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
If the issue persists, please contact Samsung TV Support so that we can better troubleshoot this issue and provide steps towards a solution. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great image quality and colors
on July 23, 2021
Posted by: Baqui
[This review was collected as part of a promotion.] We have been using it for a couple of weeks. We love our big new tv. The quality of the image and the colors are great.
Written by a customer while visiting Samsung US
Customer Rating
5
The picture is so clear and bright
on July 23, 2021
Posted by: Poohbear1990
[This review was collected as part of a promotion.] We love watching movies,streaming and watching sports on our new TV. Great picture and quality with great sound as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 65 inch QLED
on July 23, 2021
Posted by: ypgal
[This review was collected as part of a promotion.] Great TV, much better than my old Samsung I had for 7-8 to years. The picture clarity is great compared to my old TV.
Written by a customer while visiting Samsung US