Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,137 Reviews)
Rating breakdown 1,137 reviews
5 Stars
842
4 Stars
88
3 Stars
58
2 Stars
43
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
3
Good sound, bad connection
on January 18, 2021
Posted by: js72892
from Boulder, CO
It sounds awesome and is generally easy to work. However, when my computer or phone is connected to any other bluetooth device (e.g., a wireless keyboard), it struggles to maintain the connection and gets super choppy, or will sometimes randomly get choppy or disconnect even when none of my other devices are connected or turned on. The JBL Flip 4 was more reliable.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy, Customer Support, January 18, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. To avoid signal interference, please note that Our Flip 5 has a maximum Bluetooth range of 10 - 15 meters, with no large objects blocking the line of sight. A distance farther than that would pose signal deterioration. Please reach out to our Customer Support if you have concerns, we're here to help: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible Sound
on January 23, 2021
Posted by: Pretzel
from Michigan
This speaker might be ok if you listen to only pop or r&b; however if you want to listen to anything else, forget it, all you get is heavy bass and mid’s. Returning it ASAP!
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, January 26, 2021
Thanks for taking the time in providing your feedback with our JBL Flip 5. We're always looking for ways to improve. You can use an equalizer from the app you're using to adjust the speaker depending on your preference. You may also take advantage of our self-service options to return the unit if it was purchased from our website here: https://www.jbl.com/support-returns-and-warranty.html
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent quality!!
on January 26, 2021
Posted by: BigRoy
from Little Elm Texas
This is the second flip 5 I've owned and I own the larger boom box.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Exceeded my expectations!
on January 26, 2021
Posted by: Mommabearof123
from Mesa, AZ
I bought this 2 weeks ago and absolutely
I’ve it. It’s my third speaker and hopefully my last. It sounds so good and although small it’s loud! Excellent and would totally buy again.
I’ve it. It’s my third speaker and hopefully my last. It sounds so good and although small it’s loud! Excellent and would totally buy again.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Speaker
on January 28, 2021
Posted by: HunterP
from Houston, Texas
I bought this a few weeks ago and the custom image came out great! the only complaint I have is that the battery does not last nearly 12 hours as it advertises. This probably depends on how loud I play it, but it would still be nice if it lasted longer.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and capabilities for the price
on January 29, 2021
Posted by: TaterB
from Meridian, ID
I bought two Flip 5’s for my golf cart. Paired up for stereo they sound great and are perfect for my needs.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on January 30, 2021
Posted by: CH314
from Colorado
The other speaker in my work kitchen blew out and after a week of rotating and some days scrambling to get a coworker to show up with one, I determined it was time to make a permanent new purchase and home for the JBL Flip5. Everyone is happy when the jams are booming!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
This speaker sucks tbh
on January 31, 2021
Posted by: Josse565656
The battery charge can’t even last for one hour I mailed this issue Tu to the company I haven’t even get a response.
No, I would not recommend this to a friend.
Response from jbl.comBy Kevin, Customer Service, February 3, 2021
Thanks for your feedback about our JBL Flip 5. Please try the troubleshooting steps and tips about "Battery and Charging" in our support page article here: http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com