Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
2
Returned!
on September 8, 2019
Posted by: Twomuchsake
from NY,NY
I love JBL products but this is the second time I've returned a Bluetooth speaker! I purchased a Flip 5 since I usually like to stay up with the current generation and sell off my last gen product. Well this time around I'm not upgrading! Why you ask? Because as an owner of the JBL Flip 4, Charge 3 and Pulse 3 I was extremely disappointed to find that YET AGAIN JBL has changed their pairing software. So now I have hundreds of dollars worth of BT speakers that I can't pair together and play in sync. I learned my lesson the second time around. First disappointment was the Charge 4. It has Better base for for sure, but it's sound was "compressed" compared to my Charge 3. So I returned the Charge 4 and purchased another Charge 3. Now the Flip 5 has a similar "compressed" audio profile but with better base. Either way like the Charge 4 the Flip 5 doesn't sound as good as its previous model. Then add the blunder that is party boost and we have a total failure in my opinion. Oh and they also took away the speakerphone function. Why oh why are you stripping features and parts from your new products JBL? not cool!
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, September 9, 2019
Thanks for posting a review. We're sorry to hear about your experience. We always look for ways to improve our products and future product line. Your feedback is much appreciated.
Written by a customer while visiting jbl.com
Customer Rating
1
No aux jack
on June 3, 2020
Posted by: MusicGuy
from Denver, CO
The 1/8" aux jack is key to having the speaker work with lots of other devices new and old, especially when bluetooth is not working right. Dropping the aux jack in Flip 5 was a huge mistake.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Service, Customer Support, June 4, 2020
We appreciate the feedback. We're always looking for ways to improve. We'll make sure your feedback gets to the right team.
Written by a customer while visiting jbl.com
Customer Rating
5
Pint sized powerhouse
on September 3, 2019
Posted by: DonH
from Medford Oregon
[This review was collected as part of a promotion.] I’ve had this thing for a couple weeks now and so far I love it! It charges up fairly quickly and the charge lasts almost all day. A round of golf and a barbecue after and it was still running strong. At low volume the sound is nice and full. At high volume some of the deep bass drops out but it still sounds great. This little speaker is louder than it looks too. It’s small enough to put right in a cup holder or there’s a lanyard on one end. I wish they’d put a lanyard fitting on each end at 90 degrees so you could hang it and it would face you like they do with the Extreme. And it’s waterproof! Now I need at least one more so I can link them in stereo with the JBL app. Well done JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and perfect size
on November 5, 2019
Posted by: jejjowens
from Dallas, Texas
I previously purchased a JBL Charge 4, which is an awesome speaker as well, but wanted something a little smaller. Was going to buy the Flip 4, but waited for the Flip 5 due to it having USB C charging. We use this speaker all the time while cooking in the kitchen or grilling outside and it's perfect for traveling. You may be asking why not use the Charge 4 for these situations, but the Charge 4 is much louder at lower volumes and don't want to be that one disruptive neighbor that cranks their music too loud. The smaller size of the Flip 5 (compared to the Charge 4) also takes up less room in a backpack, which can be extremely helpful when packing for a trip. If hanging out with friends or somewhere that we can crank the volume or aren't concerned about space, it's definitely the Charge 4 over the Flip 5. The Flip 5 has great sound, looks good and has great battery life...plus has USB C charging. We have no complaints and would recommend to everyone. We were looking at other brands (spent a lot of time playing the demos set-up at various stores), but think JBL had the best mix of sound and features especially for the price.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Sound and Customization is Crazy Cool
on November 11, 2019
Posted by: Anonymous
from Louisiana
I had a friend bring one of these on a trip, an earlier version of the Flip. When it was cranked up it filled a really large room, I looked for the sound system...ha. I got one customized and it turned out really nice, great job JBL.
Written by a customer while visiting jbl.com
Customer Rating
5
Has more bass than the flip 4
on July 10, 2019
Posted by: Hipo
from NJ
However old bluetooth, this is 2019 and we're not getting bluetooth 5.0
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Flip 5 Eco Edition - GREAT SOUND!
on June 22, 2020
Posted by: TonyMoli82
from San Antonio, TX, USA
[This review was collected as part of a promotion.] JBL Flip 5 Eco Edition:
Packaging: The Packaging for this product is exactly what I expected- JBL takes pride in packaging all products perfectly for a great first impression.
Product: I was excited to find out that this product was made with 90% recycled plastic. I have several JBL Bluetooth speakers similar to this one but this has a slight new look, very light weight this speaker can be taken anywhere.
Experience: I read that this product had a waterproof design - and I tested it out at my pool - I was able to move it to different areas around the pool including close to the waterfall where it was constantly getting splashed with water. The batterie is long lasting.
Sound: This speaker has great crisp sound with allot of base. I recommend this speaker it is a great product!
Packaging: The Packaging for this product is exactly what I expected- JBL takes pride in packaging all products perfectly for a great first impression.
Product: I was excited to find out that this product was made with 90% recycled plastic. I have several JBL Bluetooth speakers similar to this one but this has a slight new look, very light weight this speaker can be taken anywhere.
Experience: I read that this product had a waterproof design - and I tested it out at my pool - I was able to move it to different areas around the pool including close to the waterfall where it was constantly getting splashed with water. The batterie is long lasting.
Sound: This speaker has great crisp sound with allot of base. I recommend this speaker it is a great product!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Big Sound from a portable device
on June 25, 2020
Posted by: apalmo1
from Chicago, IL
[This review was collected as part of a promotion.] I got this to replace a JBL GO (which I really liked as well), but I wanted something that could fill a room with sound but also be portable. I also have a JBL Charge 3 which is great, but is a little to big just to toss in my travel bag. The Flip 5 is the perfect size for travel, comes with a wrist strap and you can even use the styrofoam case it comes in for travel protection.
The sound on flip 5 is great, good bass, mids, and highs. It sounds very similar to the charge 3 I have and can easily fill a room with sound. I also used in our back yard and you can clearly hear it through out the yard. Friends even commented that they thought it sounded great for such a small speaker.
Pros:
Great Sound
Long battery life (listening at a lower volume setting I got 24 hours of charge)
Partyboost (connected quickly and easily to my JBL Pulse)
Portable
Nice looking Color
Made from recycled plastic
Charges quickly
Great Sound
Long battery life (listening at a lower volume setting I got 24 hours of charge)
Partyboost (connected quickly and easily to my JBL Pulse)
Portable
Nice looking Color
Made from recycled plastic
Charges quickly
Cons:
No auxiliary jack
The volume, play, and partyboost buttons are sorta on the backside of the flip making it hard to see/use them.
No auxiliary jack
The volume, play, and partyboost buttons are sorta on the backside of the flip making it hard to see/use them.
Neutrals:
No Charging block
No microphone to use for calls
Partyboost doesn't work with older JBL devices
No Charging block
No microphone to use for calls
Partyboost doesn't work with older JBL devices
The flip 5 is great if you want a good portable speaker that sounds good. I liked it so much I gave away my JBL GO because the flip 5 sounds way better and is still just as portable. The Flip 5 is perfect for travel, using at the beach, or even taking in the shower due to it being waterproof!
I would recommend this to a friend!
Written by a customer while visiting jbl.com