Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,137 Reviews)
Rating breakdown 1,137 reviews
5 Stars
842
4 Stars
88
3 Stars
58
2 Stars
43
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
Best speaker hands down
on August 20, 2020
Posted by: Jdavis
from Oklahoma City, OK
Bought a customized flip5 for my husbands birthday & he loves everything about it from the bass & sound quality down to the custom design!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
flip 5
on August 24, 2020
Posted by: golfer123
from Florida
I charged this speaker and the power cord melted to it and was really hot. But outside in an outdoor stainless steel sink (no water in sink) because I was afraid the batteries would burst into flames. Unit was only 3 weeks old
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 24, 2020
We appreciate the feedback you've provided to us.
We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
1
on August 25, 2020
Posted by: RayRay22
from Virginia Beach,VA
I bought this a week ago and it’s making staticky noise and when it charging it cuts off
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 26, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound but annoying
on August 26, 2020
Posted by: LalaChicana
from Delaware
I bought this about a few weeks ago the sound is amazing when I use it. Although the sound is great it has become annoying to deal with it continuously turns on by itself. At first it was very now and then. Now it is constant after I turn it off it will turn back on on it’s own. Worse purchase I have ever made. Fix that and your product would be good.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 28, 2020
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
4
Impressive sound
on August 30, 2020
Posted by: Beard
from Wisconsin Rapids, wi
Extremely impressed by the quality of sound! Only thing that concerns me is that the charging port does not have a cover and may get dirt and grime in it and eventually ruin the port rendering the speaker useless. This is the only reason for the 3 star durability and 4 star overall rating.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker! GET TWO of them for awesome stereo!
on August 30, 2020
Posted by: Brooksie2727
from ITB Raleigh NC
Well engineered to be tough and portable. Nice response curve from speakers and onboard digital processing. Party Boost is awesome when you put the speakers in stereo - nice imaging and depth. There's a new firmware update as of late August 2020 that is supposed to address the occasional stereo drop outs in Stereo Party Boost mode - which was my only criticism of the functioning of the speakers. I hope the new firmware fixes the problem.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointed in custom graphics
on September 1, 2020
Posted by: Betsy
from Connecticut
We were unhappy the custom artwork/label we provided was not located elsewhere in the body of the speaker. The JBL red icon is right on top of the artwork- and there was plenty of space to locate artwork below JBL icon.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, September 2, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing work!! Beyond excited an impressed!
on September 2, 2020
Posted by: Kevin Five Star
from San Diego, CA
I purchased a customized JBL Flip 5 with my company logo on it, I expected it in 2 weeks per ETA given. Speaker arrived 6 days later and I could not be any more satisfied with how it turned out!!! Great work, great price, and quick turnaround. Good job and thank you JBL, I'll be back for more!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com