Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
Awesome
on May 13, 2020
Posted by: Mike43
I Bought one a couple weeks ago and loving it. Perfect for the warm summer days ahead.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound for being so small
on May 13, 2020
Posted by: Jackie2020
from Sarasota Florida
Absolutely loved it! superior sound. Good quality!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Patchy Bluetooth
on May 13, 2020
Posted by: ToriTims
from Los Angeles, CA
I bought a custom speaker a few weeks ago, I’m super impressed with the fast shipping and our custom picture looks so cool! Sadly, I find myself disappointed with the Bluetooth. It’s super patchy if you are using your phone while using the speaker, and the range is pretty short. I love my JBL clip, but wouldn’t purchase the Flip 5 again.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon, Customer Service, May 14, 2020
We appreciate the feedback you've provided us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Check our guide regarding Bluetooth troubleshooting to isolate the issue: https://bit.ly/35XRklr If you need more help, please contact our customer support via email or chat, we're happy to assist you: https://bit.ly/3bAtP2W
Check our guide regarding Bluetooth troubleshooting to isolate the issue: https://bit.ly/35XRklr If you need more help, please contact our customer support via email or chat, we're happy to assist you: https://bit.ly/3bAtP2W
Written by a customer while visiting jbl.com
Customer Rating
3
JBL Flip 3
on May 15, 2020
Posted by: BumpingTurnergirl
I purchased two of the Flip 3's and both had issues, now the second one has stopped working. Great sound but where is the quality, they are not that old. 2017 purhcased both units, so the units should not be failing and not warranty on the speakers now. JBL products should last and last within reason.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 19, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 3 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on May 15, 2020
Posted by: Wolfman88
from North Carolina
Perfect for listening to music around the campfire, or at family gatherings.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on May 15, 2020
Posted by: Dacarters
from Roanoke va
I ordered an JBL flip5 custom and I received it today. The item is amazing. I will buy another one just to have thanks
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great!
on May 16, 2020
Posted by: JmcL
It came quickly, and it sounds so much better than the other speaker I had!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Wonderful sound
on May 16, 2020
Posted by: Barb86
from Mi
I bought this to use in our semi truck for when we have a chance to watch shows, great sound!
I would recommend this to a friend!
Written by a customer while visiting jbl.com