Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
3
Perfect size
on September 13, 2019
Posted by: wmlrogers
from Sacramento, CA, United States
[This review was collected as part of a promotion.] I did like the size as I was able to slide the Flip 5 in my bike’s water bottle holder. I was disappointed in the sound at loud volume. I also had connection issues at times. I own several JBL boxes, a Flip 2, Charge 3 and Boom Box and they all sound awesome. This new Flip 5 not so much. Maybe a bad unit?
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 14, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound from small package
on September 26, 2019
Posted by: WalkerK
First and foremost great sound quality - very light and portable - easy sync with I-phone through bluetooth - going to buy second unit for stereo - bought direct through company web-site and saved 8% sales tax
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on September 29, 2019
Posted by: Woody32
from La Crosse WI
I bought two Flip5s to use as a sound system for our remodeled kitchen. They have great sound at any volume and cover the space very well. I am very happy with my purchase and recommend the Flip5 to anyone!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent unit!
on September 30, 2019
Posted by: Frank 59
from New York
Works great,fantastic sound! Easy to pair and blue tooth
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good sound, easy to use.
on October 7, 2019
Posted by: sapaso
from Maryland
I work as maintenance guy in an School.
This is a great company when I work alone.
This is a great company when I work alone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good sound
on October 7, 2019
Posted by: Roadkill
from Red lion pa
I got this for work and I am very happy with it but one
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Works well
on November 5, 2019
Posted by: Porylo
from Wallingford, CT
I like it a lot I just don’t link how it syncs to my laptop and says it’s connected but doesn’t play through the speaker, which Was probably the main reason why I bought this speaker
I would recommend this to a friend!
Response from jbl.comBy Kris, Customer Service, November 8, 2019
We'd like to get more information from you so we can check how to help. Please contact our Customer Support team at https://support.jbl.com/us/en/.
Written by a customer while visiting jbl.com
Customer Rating
3
Spotty Bluetooth
on November 16, 2019
Posted by: Ellef21
Doesn’t pair well with my computer (Mac - older version, maybe that could be why). Works great with phone, nice sound and light weight.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, November 20, 2019
We appreciate the feedback you've provided to us. If you ever need help with your JBL Flip 5,please contact us so we can help you.
Written by a customer while visiting jbl.com