Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
Great customizable gift!
on December 3, 2020
Posted by: MarcyM
from San Diego, CA
Bought this for my brother as a gift :) He loved it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great highs and lows the bass really pumps
on February 5, 2021
Posted by: Ritchiegreat tones
from CO
Great value great sound. Love slap bass grearbrones.
Written by a customer while visiting jbl.com
Customer Rating
1
on February 13, 2021
Posted by: Neda zar
from Houston texas
I don’t like it and I would like to return it . This speaker is worse than my phone . So low
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, February 15, 2021
We understand that our JBL FLIP 5 did not meet your expectations. Please contact our customer support so we can check on your options. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on February 14, 2021
Posted by: Wigmaster5000
from Queens NY
It is a gift for my daughter. She loves it. Disappointed that the newer model has a proprietary charging cable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Sound issues
on March 1, 2021
Posted by: Bush
from Birmingham, AL
Sound cuts out every 2 seconds connected to pc. Would not recommend
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, March 2, 2021
Please do the troubleshooting steps from our 'Bluetooth Troubleshooting Guide' under Pairing issues with a Computer or PC by clicking on the first link. If the Bluetooth pairing issue persists, you may contact our customer via the second link for us to check on your options. https://bit.ly/2LXMoHJ | https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Not loud enough
on April 19, 2021
Posted by: DawgPound
from Pa
Its OK just not loud as I thought.
I should be much louder, and the bass is low also.
I should be much louder, and the bass is low also.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Service, April 21, 2021
We appreciate it for taking the time in providing us with this review. Here are some steps for us to check your JBL Flip 5:
- Try using a different music player and if you're using an equalizer, turn it off.
- Try using a different source ex. (phone, tablet) for us to check if the sound would still be the same.
If you need more help, please contact us, so we can assist you: https://support.jbl.com/us/en/#call
- Try using a different music player and if you're using an equalizer, turn it off.
- Try using a different source ex. (phone, tablet) for us to check if the sound would still be the same.
If you need more help, please contact us, so we can assist you: https://support.jbl.com/us/en/#call
Written by a customer while visiting jbl.com
Customer Rating
1
terrible connection
on May 18, 2021
Posted by: ching 2020
I bought this during the thanksgiving holiday. It was ok the first couple of month. But then, it disconnects constantly even during the the episode switch. then you have to press 10 times to reconnect, sometimes have to re-start the computer to get connected. it is definitely over stated product.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 19, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Posted by: MKWhite
from NC
Verified Purchase:Yes
We got this beautiful personalized speaker for a gift and it was beautiful. The colors were bright and it turned out perfect! Our fried loves turtles, and a week after her birthday, she went to the beach and saw a sea turtle come in from the ocean, dig and lay her eggs, then head out back. It will be a wonderful memory everyone she plays her speaker!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting jbl.com