Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3 out of 5
4.3
(1,137 Reviews)
Open Ratings Snapshot
Rating breakdown 1,137 reviews
5 Stars
842
4 Stars
88
3 Stars
58
2 Stars
43
1 Star
106
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
1 out of 5
1
Horrible
on April 3, 2022
Posted by: zMaxBoostin
from Nebraska
The speaker sounds great when it works. My problem is my phone has to pretty much sitting on top of the speakers for the Bluetooth connection to be good other wise all it does is break up constantly.
By Customer SupportApril 4, 2022
Thanks for your feedback. Connectivity issues can be avoided by doing the following. Always have a clear line of sight between your Bluetooth device and the source device. Be aware of obstacles in front of your devices. Try to shut down products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used. Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection. Be aware of the walls around you. Concrete and brick walls will often interrupt the signal, as they cannot pass through such thick walls. Bluetooth signals cannot travel through water, which includes the human body. Make sure with Wireless Headphones to keep your Source device and the receiver on the same side of your body. Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you. If these troubleshooting steps don't fix the issue, contact our Customer Service Team for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound
on July 17, 2019
Posted by: Older guy
from IL
I understand it’s single speaker- don’t have Flip 4 to compare, but I’m really enjoying the full bass and midrange of Flip 5. For close quiet listening could make a difference, but at room loudness I think Flip 5 would win. Good product
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
on July 17, 2019
Posted by: Eladan69
from Pennsylvania
This product has great loud sound, but lacks a little bit on the bass portion. Good battery life and quality product
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Sounds better as a pair
on September 6, 2019
Posted by: lilbump
from Cold Great Lakes
I bought my first Flip 5 and it sounded ok. Has more base than my flip 4 but missing some of the upper mids and highs of the Flip 4. I was was about to return it but decided to purchase a second flip 5(both are GG models). Played as a pair in stereo they sound absolutely amazing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love it
on October 8, 2019
Posted by: robin0501
from Florida
My husband bought this for me a few weeks ago and I’m thrilled with it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing bass!
on December 28, 2019
Posted by: Blu_
from Oak Ridge, TN
I got this with the money I got from Christmas and so far I love this speaker, the bass is really improved from the JBL Flip 4. I recommend the JBL Flip 5 to anyone who is looking for a good bluetooth speaker. The only con I have is that it has no 3.5mm jack on it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Massive Sound Output With Bass
on March 4, 2020
Posted by: Randeer Raza
from Colombo, Sri Lanka.
This is a quality speaker with a good deep bass.
Keep the flip 5 on the floor and feel the difference.
Thanks
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Bad
on March 18, 2020
Posted by: Andrewbtw
from Los Angeles
It doesn’t charge or turn on no more and it overall does not work good
No, I would not recommend this to a friend.
Response from jbl.comBy Krisat JBL Customer SupportMarch 18, 2020
We're sorry to hear about what happened. Check out our Battery and Charging guidelines to see some troubleshooting steps that may help you fix your speaker. If the issue persists, please contact our Customer Support team directly - https://bit.ly/2QdWJ1i
Written by a customer while visiting jbl.com
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