Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
1
Its Mono
on August 18, 2019
Posted by: Droid7
from India
JBL why are you moving backwards? Its a mono speaker people, jbl flip 4 sounds much much much better and fuller than this newer flip 5. I don't understand why jbl downgrading. I think because of samsung
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, August 21, 2019
Thanks for the feedback. We're always looking for ways to improve and we'll make sure your thoughts about our JBL Flip 5 gets to the right team. Let us know if you have other questions in the future through this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Wow... great sound
on September 13, 2019
Posted by: Frankee
from Minneapolis MN
[This review was collected as part of a promotion.] 1st thing: I received this from JBL complimentary BUT I am eager to review it.
That said, I would enthusiastically order it at full price! Easy to connect, holds a charge and OMG the sound! It has a great bass based sound...so much better than most speakers NOT named JBL. If you've heard any other JBL speakers (I have the Jembe attached to a PC) you know what I mean. This is a heavy speaker, and I mean by weight. That's the only way to get a full sound, IMHO, there are no shortcuts to a pounding bass. There are buttons to adjust the volume, and to pair via Bluetooth, but no ability to directly connect. Charged it once, and it's still going 3 weeks later.
It's water-resistant...or as they say "Water Proof".... not sure I'd drop it in the Ocean, or a pool for an hour, but it appears to be just fine for use in watery areas - like your shower or the pool. The sound will easily overwhelm your shower, and will easily fill a household (or condo) pool area.
There's also a means to link more than one speaker (got some friends???) to fill a larger area. It's called Party Boost, and that also seems enhances the bass in my experience. Don't know how it handles that, but there's an app to download. I was able to connect to my phone, stream an app, walk around the condo (1200 sq ft) and it didn't drop out at all. I also used it in my car - better sound than the same station on the radio...
That said, I would enthusiastically order it at full price! Easy to connect, holds a charge and OMG the sound! It has a great bass based sound...so much better than most speakers NOT named JBL. If you've heard any other JBL speakers (I have the Jembe attached to a PC) you know what I mean. This is a heavy speaker, and I mean by weight. That's the only way to get a full sound, IMHO, there are no shortcuts to a pounding bass. There are buttons to adjust the volume, and to pair via Bluetooth, but no ability to directly connect. Charged it once, and it's still going 3 weeks later.
It's water-resistant...or as they say "Water Proof".... not sure I'd drop it in the Ocean, or a pool for an hour, but it appears to be just fine for use in watery areas - like your shower or the pool. The sound will easily overwhelm your shower, and will easily fill a household (or condo) pool area.
There's also a means to link more than one speaker (got some friends???) to fill a larger area. It's called Party Boost, and that also seems enhances the bass in my experience. Don't know how it handles that, but there's an app to download. I was able to connect to my phone, stream an app, walk around the condo (1200 sq ft) and it didn't drop out at all. I also used it in my car - better sound than the same station on the radio...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Biggest regret yet!
on June 12, 2020
Posted by: Chyna
from Brooklyn ny
I had no idea they removed the aux cord option from this speaker. It’s not even as loud as I thought it would be. Highly disappointed!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 15, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible experience
on December 28, 2019
Posted by: DejDej
from Florida
They gave some something I totally didn’t ask for and it was a Christmas present!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 28, 2019
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Fantastic speaker
on May 20, 2020
Posted by: Anonymous
from Red Bank, NJ
Great sound, loud and clear. Pairs easily with my Echo
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, May 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Love that it’s made from recycled material !
on July 8, 2020
Posted by: Panecs
from California
[This review was collected as part of a promotion.] Sound quality is just as good as their other speakers and I love the eco friendly case it came in !
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and bass
on October 18, 2019
Posted by: Boppy 678
from Tampa Florida
I bought this speaker this month. . I was surprised with the sound .
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Speaker sounds good but customer support is awful
on November 4, 2019
Posted by: jgreene101
from Vatera, Greece
Just bought the speaker and it will not connect to my Windows 10 laptop.
“Larry” from customer support was useless.
I can understand that maybe I need a driver or something, but where to find it? Not on the JBL website and certainly not from anything Larry can offer.
Did I miss something? Is there a mystery driver out there?
Response from jbl.comBy Mario at Customer Service, Customer Support, November 5, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. The driver that you need would be directly from your computer. You need to update all of your Windows 10 drivers, especially the Bluetooth driver for it to work.
Written by a customer while visiting jbl.com