Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
awesome customization
on January 27, 2020
Posted by: SSRabbit
I got the custom Flip 5 it sounds great and the picture that I put on it looks amazing and came out better than I expected
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Flip 5 really good indoor outdoor speaker
on March 19, 2020
Posted by: El Cuh72
from French Camp,Ca
I recently bought it and I’m happy with it. It is really good for indoor and outdoor. It’s really loud and has a powerful bass. I recommend this Bluetooth speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Great Speaker Marred By Poor App Development
on April 3, 2020
Posted by: hydromagnet
from Atlanta, GA
Trying to use the app for this speaker, JBL Connect, on Android is just painful. Specifically, trying to pair two PartyBoost speakers in stereo is like having a root canal. If you don't believe it's a common issue, check the other reviews in the Google Play Store. The app cannot reliably show the proper connection status of your speaker(s), and it takes quite the - and I don't use this word lightly - RIGAMAROLE to get two paired in stereo. And if, by chance, the gods have blessed you and you get them connected in stereo, it may only stay this way for a few minutes before disconnecting or switching back to mono.
A mainstream tech product should not have an application that's this frustrating and broken in 2020. It completely ruins the experience of an otherwise nice line of speakers.
At the time of writing, JBL Connect for Android was on version 4.7.12.
JBL, I hope you appreciate the feedback I've provided you. I hope you understand that the product did not meet my expectations.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, April 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Quality Sound For A Reasonable Price!
on June 19, 2020
Posted by: JJ95928
from Chico, Ca
This is my second JBL Flip and I am very happy with the sound it produces.
Unfortunately my first Flip didn’t last a year (the speaker wouldn’t hold a charge & then the speakers started popping) but after looking at other brand’s speakers, I decided that I was satisfied with getting another JBL Flip. I tried a Sony speaker and returned it the next day because the quality was not to my liking. I reviewed Bose products but they are expensive and the reviews indicate the speakers don’t last very long either. Therefore I would much rather buy a JBL considering it’s price and quality of sound.
Unfortunately my first Flip didn’t last a year (the speaker wouldn’t hold a charge & then the speakers started popping) but after looking at other brand’s speakers, I decided that I was satisfied with getting another JBL Flip. I tried a Sony speaker and returned it the next day because the quality was not to my liking. I reviewed Bose products but they are expensive and the reviews indicate the speakers don’t last very long either. Therefore I would much rather buy a JBL considering it’s price and quality of sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not worth it
on June 20, 2020
Posted by: Spicewood
from Colorado
Wish I could return it. Sound quality for price is VERY DISAPPOINTING
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound in a small package
on July 4, 2020
Posted by: JBlongz
from New York, NY, United States
[This review was collected as part of a promotion.] I needed a portable speaker to take on the road that has good quality bass while still balancing the mid and high frequencies. The Flip 5 fills the gap, while providing all day battery life. The bass is solid, even in open areas like the beach and backyard. You can see the bass response on the unit's sides too, adding a nice visual stimulus.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on July 8, 2020
Posted by: Squilter
from Southern California
I bought it a few days ago and I love it. I have the grey one it's the perfect size for me.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great custom work.
on July 8, 2020
Posted by: lemoi24
from Hillsboro, OR
Bought this last month as an added item to my Kobe memorabilia man cave. Quality of sound and custom work is great work for its size
I would recommend this to a friend!
Written by a customer while visiting jbl.com