Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,137 Reviews)
Rating breakdown 1,137 reviews
5 Stars
842
4 Stars
88
3 Stars
58
2 Stars
43
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
1
Doesn’t pair with Flip 4
on July 24, 2019
Posted by: zapufast
from Pensacola, FL
People want to upgrade, not buy a whole new array of speakers. JBL lost my money when it won’t pair with Extreme 2 or Flip 4.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 25, 2019
We appreciate your feedback about our JBL Flip 4 and other portable speakers. We're always looking for ways tom improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker - Slight improvements From Flip 4
on July 29, 2019
Posted by: ben444
I had the JBL Flip 4 which was very solid, and then sold it for the Flip 5. This speaker has slightly more bass and a little bit more of a low/mid range than the Flip 4. I compared the two side by side and you could tell the sound was a bit more distinct, the Flip 4 sounding more tin can like. Not a huge difference. I do miss the triple click on the play button to replay the song or skip to previous track. This seems to only have the skip feature with the double press.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Battery not as advertised
on September 18, 2019
Posted by: Falcontastic
from MODESTO CA
Bought the flip 5 last week. I will be returning it as the battery did not even last a full round of golf (5hrs) at max volume.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, September 19, 2019
We appreciate your feedback about our JBL Flip 5. Our speakers' playtime would vary depending on the volume you're playing the music. The suggested '12 hours' is just an average of how long the speaker can go on, knowing that it is played at mid-volume. If you have questions or other concerns, please reach us through this link: http://bit.ly/2lIab0A.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speakers !!!!
on August 11, 2020
Posted by: Juliette09
from Louisville, Kentucky
I'm very happy with this purchase. Perfect quality...sounds and design... very good flip 5
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
NO SPEAKERPHONE!! BOOOOOOO!
on July 25, 2019
Posted by: Anonymous
from Denver Colorado
How is it an improvement to offer fewer features and capabilities? I would love to see your market research that says your customer base wants devices with LESS functionality!
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 27, 2019
We appreciate your feedback about our JBL Flip 5 portable speaker. We're always looking for ways to improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
1
No Microphone = No speakerphone
on August 6, 2020
Posted by: AngelMontes
from Dayton, Ohio
You can't make downgrades without saying it. I had the Flip 4 and it was obvious that it would have a microphone.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Boom Boom Baby
on July 1, 2019
Posted by: Rajiv36
from Kandahar Air Field
Excellent sound quality from a very small speaker, got it today , Superbbbb...
Only negative side is no AUX IN but this is 2019 ...no more wires....
Fantastic speakers..must have...if you are planning to buy one , please dont think twice.
Only negative side is no AUX IN but this is 2019 ...no more wires....
Fantastic speakers..must have...if you are planning to buy one , please dont think twice.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect for travel
on July 26, 2019
Posted by: Brettn
from Dallas, TX
Best Flip yet. Great for traveling and carrying on the go.
I would recommend this to a friend!
Written by a customer while visiting jbl.com