Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
3
Great Speaker but Cmon JBL
on July 21, 2019
Posted by: Bbs9
I waited and waited.....and waited for this speaker because I lost my Flip 4 and thought the Flip 5 would be around much earlier than late July.
So it finally comes and it has Partyboost that is not backward compatible with Connect+. Now I'm finding out the two features and how they connect use different hardware to do so and therefore a firmware update is most likely not possible so that partyboost and connect+ will become compatible.
Dont get me wrong this is a darn good speaker and the best in its category but...
NOW I am gonna get another Flip 4 to pair with my Charge 4 so I can party Connect+ style instead of Partyboost style.
And no Bluetooth 5.0?!?
Coming from a big fan - shame on you JBL
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 23, 2019
Thanks for the review on our JBL Flip 5 speaker, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. If there's anything we can help you out with, feel free to let us know through here: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
4
Nice sound
on August 21, 2019
Posted by: I love music
from New York, NY, United States
[This review was collected as part of a promotion.] Great sound from a little speaker ,to be so small this speaker does a good job at creating a decent sound stage ,it sounds even better if u connect 2 of them together and put them in different part of the room , the sound is amazing ,it’s ipx7 waterproof the battery life is decent ,I played it at a little over half volume for about 6 hours and it still has over half battery life left .This is a great compact speaker to carry in a back pact or use the strap and carry in your hand or even a jacket pocket
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great product
on November 11, 2022
Posted by: Anonymous
I bought this speaker about two years ago, this past just we had it on our roof top watching fireworks and listening to music. I accidentally left it on the rooftop from July and found the speaker in November. In those month it had rained, hailed, high winds. In my mind I thought that I would have to buy a new jbl flip speaker, I rapped in a blanket for about two days. Remarkably, when I turned on the speaker it turned on, it is still in great shape…thank you JBL for making a great product!
Written by a customer while visiting jbl.com
Customer Rating
1
What is going on with all those different versions
on September 14, 2019
Posted by: TadeuszKo
from Chicago
There is a GG, TL and CS versions on sale right now and they all Label as Flip 5 but sound very different. Only TL sound decent. Rest are waste of money. Buyers beware!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 15, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
2
Why Party Boost
on July 19, 2019
Posted by: Lamar
If you already made customers buy into the connect plus why make the party boost, it already connects to multiple so why make party boost, you guys are loosing people with your decisions..I was looking into the flip 5 and you took away connect plus with a money scheme which is ....party boost, no aux, mono speaker,4.2 Bluetooth while phones have 5.0 like my S10+.. Don't make your old models look like a better version even with your latest release.. Please DO NOT DO THIS TO THE XTREME 3 PLEASE KEEP STEREO NO PARTY BOOST...or release a update to pair with plus and keep the AUX
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 21, 2019
Thanks for your review, the Party Boost is an improved verison of the JBL Connect+, which improves the Bluetooth reliability of interspeaker connections. It's not backwards compatible with the JBL Connect or Connect+. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Flip 5 vs flip 4
on August 22, 2019
Posted by: JBL party house
from Chicago Illinois
[This review was collected as part of a promotion.] This newer JBL flip 5 is much louder then the flip 4 when I compared them. It also has more bass. And now it's a little bigger then the 4. The flip 5 also now has a usb type C port vs the older model not having this type. What I don't like that made me give 4 stars is the fact they took away the speaker feature that let's you use it as a speaker phone and the alexa feature. It also looks tougher then the 4 if you was to drop it. This one has a waterproof of IPX7 and a battery life of 12 hours playtime which is great. But besides that I think it's a nice Improvement over the flip 4.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
This thing is dog proof
on December 10, 2020
Posted by: Kath2319
from Kansas City
The sound on this speaker is great, but I'm most impressed with its durability. My dogs got at this thing while I was gone one day and destroyed it (or so I thought). It still works perfectly!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Doesn’t pair with Flip 4
on July 24, 2019
Posted by: zapufast
from Pensacola, FL
People want to upgrade, not buy a whole new array of speakers. JBL lost my money when it won’t pair with Extreme 2 or Flip 4.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 25, 2019
We appreciate your feedback about our JBL Flip 4 and other portable speakers. We're always looking for ways tom improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com