Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
1
Never got the product
on July 15, 2021
Posted by: LexLu25273261627
I never got the product. And because of policy I am unable to get my order sent to me and have to order a new one. However they are now out of the color I ordered. Very disappointed. My family and I are very big JBL people and we all drive Toyota’s with the speaker and own the boom box and many many other kinds of speakers. This is extremely upsetting.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, July 16, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear about what happened to your order.. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. Please check you iCloud email as our Customer support provided an advise for the next step.
Written by a customer while visiting jbl.com
Customer Rating
5
You cannot kill this speaker
on August 18, 2021
Posted by: Conzehn
from Tampa, fl
Dropped this speaker off my kayak near my place in tampa bay. Chalked it up as a goner and was ready to buy a new one because I thought it was a great speaker. Well 6 days go by and I’m at the same spot where I lost it when I see what looks to be the speaker in the water. Not only did I somehow find it but after being submerged in saltwater for six days and half buried into the sand bottom, it worked immediately! Pulled it out of the water and this thing still had half the battery left and worked like new.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Glad I was able to get this rare color!
on September 10, 2021
Posted by: Kap15
Thankful that I was able to order from the JBL website so that I could get the Teal JBL5, and also be somewhat reassured the product hadn’t been tampered with beforehand.
HOWEVER, one of the chargers came rusted?? I will need a replacement.
Written by a customer while visiting jbl.com
Customer Rating
1
Battery issues from the start
on September 26, 2021
Posted by: Flyrish
from North carolina
Battery issues from the beginning, never held a charge more than an hour, there’s no bass in this speaker and after never getting mine wet or dropping it, the speaker couldn’t hold a charge for more than one song. A terrible product never buy a JBL
No, I would not recommend this to a friend.
By Customer Support, September 27, 2021
Thank you for bringing this to our attention. Please follow the troubleshooting steps outlined in our 'Battery and Charging Issues' found in this link. https://bit.ly/2T1BMuX . Our devices has a 1-year warranty from the purchase date. If you have issues with our portable products, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Less than a week of use and paint coming off
on October 9, 2021
Posted by: VWhy
from Chicago, IL
This looked great. For couple of days. Already looks like the personalization is peeling off. And it’s not like it’s in use by a teen.
By Customer Support, October 10, 2021
Thank you for bringing this to our attention. Our devices has a 1-year warranty from the purchase date. If you have issues with our portable products, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound Quality
on December 13, 2021
Posted by: Gems
from Indiana
Love the speaker and the great quality of the sound.
Written by a customer while visiting jbl.com
Customer Rating
5
Shock resistant to 270 feet
on December 16, 2021
Posted by: Anonymous
from Cincinnati
I climb cell phone towers and had it hooked to my harness. The lanyard was cut and I watched it fall, smack the mount below me, and land 275 feet down the tower. Call it a shock when the only damage was the cover needing popped back in place and minor scuffing.
Written by a customer while visiting jbl.com
Customer Rating
5
on December 31, 2021
Posted by: Dads Speaker
The speaker was perfect, personalization looks excellent.
Written by a customer while visiting jbl.com