Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,141 Reviews)
Rating breakdown 1,141 reviews
5 Stars
844
4 Stars
88
3 Stars
58
2 Stars
44
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
on August 8, 2025
Posted by: Rick33
Had one and left it in the cart. So I bought 2 new ones for the price of one and they were not even close to the JBL. It sounds so much better and charge lasts longer than other brands.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product
on September 11, 2025
Posted by: Chas 1
from Norva.
Good Price point for product
This is my 3rd JBL portable over a span of many years, they keep well.
Recommend
This is my 3rd JBL portable over a span of many years, they keep well.
Recommend
Written by a customer while visiting jbl.com
Customer Rating
2
Great features
on December 17, 2025
Posted by: Flare8
from Lawrenceburg, Indiana
The Bluetooth goes in and out, as in someone is turning it on and off
Response from jbl.comBy Customer Support, December 17, 2025
Thanks for bringing this to our attention. We recommend restarting the Bluetooth connection by removing the name 'JBL Flip 5' from your device's Bluetooth list and reconnecting it again. Try connecting the unit to another device or reset it by pressing and holding the volume + and play buttons until the speaker shuts off. If you still encounter the same issue, please contact us directly at: https://support.jbl.com/us/en/#contact.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on December 30, 2025
Posted by: JBL speaker poor quality
I won't hold a charge. Goes dead in 5 minutes. I paid to much for this to be bad already.
Response from jbl.comBy Customer Support, December 30, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
on December 30, 2025
Posted by: WillR
I gave this as a gift and they were very pleased! Great sound and amazing quality!!
Written by a customer while visiting jbl.com