Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
Great Speaker
on January 7, 2024
Posted by: Tchild
I bought one with a custom image. It looked significantly better than I was expecting, the colors were vibrant and the image wasn’t distorted or anything. I love it. The speaker quality is great, too.
Written by a customer while visiting jbl.com
Customer Rating
5
Good design
on January 8, 2024
Posted by: VL07
from SF
For now, everything it’s really good and the sound is amazing
Written by a customer while visiting jbl.com
Customer Rating
4
Great Flip 5
on January 9, 2024
Posted by: Livs
I bought this after my old JBL flip 4 was stolen by a family member who loved it! I loved my flip 4 so I knew I had to replace it ASAP (I had some other forgettably named speaker that just would not do) and I am loving my new Flip 5, I like the new style and sound - I don’t love that the new charger has changed, but a small price to pay for great quality.
Written by a customer while visiting jbl.com
Customer Rating
1
Not functioning
on January 9, 2024
Posted by: Lisamac
Bought as Christmas gift for my daughter. Charged but never worked. Makes a noise when you turn it on but then seems to go off. Will have to exchange this item.
By Customer Support, January 11, 2024
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Flip 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1
Stay away from the Flip Series of Products
on January 9, 2024
Posted by: BernerButch
from SF California area
Flip 4 and 5 Reviews. Over a four year period I purchased two Flip 4’s and one Flip 5 Waterproof speakers. This will be short and not so sweet. My Flip 4 I loved everything about it! Great sound, portability and easy to sync! I had it about a year and bought another, Flip 4 for home and one for the cabin. Shortly after I bought a Flip 5 Waterproof then for our trailer. Within the next year both Flip 4’s would play for about less the an hour and it would shut off. I would turn them back on and the they’d shut off with 10-15 minutes! The identical symptom of playing fine then shutting down occurred then for my Flip 5 Waterproof! I use to be a major fan JBL products but no more! My first JBL speaker was a pair of JBL 100’s in 1977 and I gifted them to my son and he still has them and they sound great! However this experience taught me to never purchase another JBL product. My recommendation is to stay away from Flip products.
Response from jbl.comBy Customer Support, Customer Support, January 10, 2024
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. We'd like to know more about your inquiry and address it accordingly. If needed, we'd also like to get more information so we can check your options.
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic product!
on January 14, 2024
Posted by: Bailey1995
Bought it a few weeks ago and it works like a charm!! I love the personalization options I just wish they had the black base in stock. Black and white stripes look a little silly with a teal base.
Written by a customer while visiting jbl.com
Customer Rating
4
So pretty! And bassy.
on January 17, 2024
Posted by: TaraTaal
So far I love my new speaker. The pink color is more of a lavender or rose gold but it's cute. It gets pretty loud ... I do notice distortion though when I turn volume up all the way and the beats are bumping . I wish it could handle more bass at high volume but for most of my needs it's sufficient.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Quality
on January 22, 2024
Posted by: Jaoo1of1
Quality was exactly what I had in mind after purchasing, definitely worth the wait
Written by a customer while visiting jbl.com