Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
3
Personalized was horrible
on November 15, 2023
Posted by: Zelle
from Alliance ohio
I bought a flip 5 for my girlfriend and had made it personalized with a pic of us and a phrase on it and all the letters to the phrase was ran together it was awful
Response from jbl.comBy Customer Support, November 15, 2023
We're here to make this right. We'd like to work with you directly to address the issues you've encountered with the design of your unit. If you suspect a printing error, please contact our Customer Support team. We will ask you to take a photo of your Personalized Product so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
1
JBL NOT CHARGING
on November 20, 2023
Posted by: Eami
I bought this less than a month ago and it has many defects. I’ve tried watching videos on how to fix it but it isn’t working. I’m plugging it in the charger however it doesn’t charge. I was wondering what can I do to get my moneys worth?
Response from jbl.comBy Customer Support, November 20, 2023
We're here to help with your JBL Flip 5. Please try using a different cable or try charging it into a different power outlet. Examine the charging port for debris or bent pins. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If the issue remains, please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Superb Sound!
on December 2, 2023
Posted by: Jendy
We are loving our speaker! Great sound for the size!
Written by a customer while visiting jbl.com
Customer Rating
5
They’ll attract attention.
on December 3, 2023
Posted by: AOK66
from Montana
They were so legit they were stolen from my tailgate within two hours.
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on December 4, 2023
Posted by: Honey01
from Austin, Texas
I bought this for our grandson for Christmas. I'm sure he is going to love it.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and custom image. Love it!!
on December 7, 2023
Posted by: BonnieT
from Sarasota, FL
I just received my 2nd Flip 5 speaker. I love these!! The sound quality is amazing and they are just the right size to fill a room with quality music or to throw in my beach bag. AND this one is custom!! The photo quality is awesome!!
Written by a customer while visiting jbl.com
Customer Rating
5
Best products ever !!
on December 8, 2023
Posted by: Fn Frankie
It is another AWESOME JBL/Harmon product so I bought it for that and it works as amazing as any other product I have purchased from them. I do not and will not purchase any other product than JBL/Harmon because they are the BEST !!!
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Bluetooth- save your money
on December 14, 2023
Posted by: Xgypsy
Terrible Bluetooth reception, it gets worse if you buy another to hear in stereo(there is only 1 speaker vs 2 on my old charge2+. Bluetooth so bad i ditched the flip 5’s and fixed my old charge2+…. These flip 5’a total garbage without good Bluetooth-save your mone, i wish i didn’t fall for the sale prices. No wonder these go on sale all the time.
Response from jbl.comBy Customer Support, December 14, 2023
Thanks for your feedback. Please note that for stereo functionality using the PartyBoost feature, it is essential that both JBL speakers are of identical models.
Written by a customer while visiting jbl.com