Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,138 Reviews)
Rating breakdown 1,138 reviews
5 Stars
843
4 Stars
88
3 Stars
58
2 Stars
43
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
2
Jbl flip 5
on October 14, 2023
Posted by: GhostlyStripes
Custom speaker sounds good but cracks and pops at a loud volume sometimes and sounded like it was going to blow out once. The speakers print is rubbing off after only a couple months. I’m worried that my speaker will blow out soon
By Customer Support, October 14, 2023
Thank you for bringing this to our attention. Please try using a different device and play audio at 70% volume. If the issue still persists, We'd like to work with you directly to address the issues you're experiencing with your JBL Flip 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
on October 17, 2023
Posted by: Yoyimart5
from Miami fl
I bought this as a gift for someone else, for that reason I can’t review this item
I gave it 5 stars because I’ve had other JBL gear and they have always performed very well and without any issues
I gave it 5 stars because I’ve had other JBL gear and they have always performed very well and without any issues
Written by a customer while visiting jbl.com
Customer Rating
1
on October 22, 2023
Posted by: dizzy07
I bought a personalized speaker for my mom’s birthday and when she used it for the first time, the speaker was blown.
By Customer Support, October 23, 2023
We appreciate you taking the time to provide us with your feedback on our JBL Flip 5. We're here to help to isolate the issue with your speaker. We'd like to verify if it's a blown sound or any indication of overheating, smells burning, or smoke. We'd like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing features
on October 29, 2023
Posted by: JBL0LOVER
from Florida
I bought a red one and it sounds amazing especially in LFM the low bass really kicks but after awhile my speaker started to turn off after I turned the volume up but great speaker overall
Written by a customer while visiting jbl.com
Customer Rating
3
Personalized was horrible
on November 15, 2023
Posted by: Zelle
from Alliance ohio
I bought a flip 5 for my girlfriend and had made it personalized with a pic of us and a phrase on it and all the letters to the phrase was ran together it was awful
Response from jbl.comBy Customer Support, November 15, 2023
We're here to make this right. We'd like to work with you directly to address the issues you've encountered with the design of your unit. If you suspect a printing error, please contact our Customer Support team. We will ask you to take a photo of your Personalized Product so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
1
JBL NOT CHARGING
on November 20, 2023
Posted by: Eami
I bought this less than a month ago and it has many defects. I’ve tried watching videos on how to fix it but it isn’t working. I’m plugging it in the charger however it doesn’t charge. I was wondering what can I do to get my moneys worth?
Response from jbl.comBy Customer Support, November 20, 2023
We're here to help with your JBL Flip 5. Please try using a different cable or try charging it into a different power outlet. Examine the charging port for debris or bent pins. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If the issue remains, please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Superb Sound!
on December 2, 2023
Posted by: Jendy
We are loving our speaker! Great sound for the size!
Written by a customer while visiting jbl.com
Customer Rating
5
They’ll attract attention.
on December 3, 2023
Posted by: AOK66
from Montana
They were so legit they were stolen from my tailgate within two hours.
Written by a customer while visiting jbl.com