Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,138 Reviews)
Rating breakdown 1,138 reviews
5 Stars
843
4 Stars
88
3 Stars
58
2 Stars
43
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
Hell ya
on July 14, 2022
Posted by: Fjrm
Love this speaker is really loud and it sounds good so if your looking forward to buying one you should buy this one
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and portable
on August 22, 2022
Posted by: JSAU
from Dallas TX
Bought this for using when at the lake or pool and love it. Added bonus, it's great for camping too!
Written by a customer while visiting jbl.com
Customer Rating
3
Don’t buy the personalized one
on September 17, 2022
Posted by: Tripp13
from Orlando, FL
Just received my speaker and as always sound quality is good. But don’t buy the personalized one. They just put a paint on it that is not worth the money. Literally opened the package and the paint stuck to the styrofoam case thing.
By Customer Support, September 18, 2022
Thank you for taking the time to provide us with your feedback. We're sorry to hear that the sound quality of our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns with your device, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Love my speaker
on October 2, 2022
Posted by: NancyN
I recieved my speaker as a gift. JBL Flip 5 is my favorite motivator to get stuff done. There is nothing better to connect your music and listen threw this speaker. The Flip 5 has a clear crisp sound. You can control the volume by either your phone or the speaker. The Flip 5 is very easy to connect and use. I love the volume on it because I can blast some jams to get me motivated to do house work.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Unit
on October 16, 2022
Posted by: Alans1952
I bought this a couple of months ago when my other Bluetooth speaker died and I'm very happy with it. Sounds great and easy to use.
Written by a customer while visiting jbl.com
Customer Rating
5
AWESOME SPEAKER
on February 16, 2023
Posted by: Dojafan
This is the best speaker I’ve ever had. It’s small and easy to carry but the quality is so good and it’s goes very loud, perfect for blasting Doja Cat. Would definitely recommend!
Written by a customer while visiting jbl.com
Customer Rating
1
Ticking time bomb
on February 21, 2023
Posted by: ReidD
from Brunswick, ME
Lasted for about a year of normal use and has just started blasting static. Sound quality was good while it lasted but competitors lasted much longer with similar use.
By Customer Support, February 21, 2023
Thank you for taking the time on providing us with your feedback. We're sorry to hear that our JBL Flip 5 Eco edition didn't meet your expectations. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Worst computer speaker ever
on March 21, 2023
Posted by: Socorr065
Harmon sent a replacement speaker. It's even worse than the previous one. Not only does it disconnect and not reconnect, but it has a persistent popping sound when listening on audio tracks of movies. James B. Lansing would never have allowed his name to be used with this piece of junk.
By Customer Support, March 22, 2023
We appreciate you taking the time to provide feedback. While our JBL Flip 5 could connect with your TV, you may experience audio-video delays when watching movies since it doesn't have aptXHD low latency codecs. However, it is unusual for you'll experience intermittent issues with the speaker, particularly with the connection. Please ensure that the speaker is away from any other sources of wireless signals to avoid interference and overlapping of your Bluetooth connection. Try to forget or unpair the JBL Flip 5 from your device and perform a factory reset on your speaker by pressing and holding the Volume + and Play buttons simultaneously for 3 seconds until it turns off. If the issue persists, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com