Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
1
Won’t turn off. Won’t connect.
on May 18, 2020
Posted by: MarieED RVT
from San Diego
Have had this less than a month. Now it won’t turn off, has disconnected from my iPod and won’t acknowledge a hard reset. Emailed for assistance today. Let’s see how good JBLs customer service is. I may adjust my review pending resolution.
Response from jbl.comBy Homer, Customer Support, May 21, 2020
We also a live chat option if in case our email support is taking a while to respond. https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
2
Party Boost???
on May 22, 2020
Posted by: Tkul
from Portland, OR
I was so excited for this one. I decided to go with the flip 5 instead of flip 4 (newer is better right? WRONG.) although it’s a nice speaker, I wanted to get it to be able to link it to my current JBL charge 4. So upset that they put party boost (what is the difference) instead of connect+ and I even got it personalized so now I can’t return it.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Loud great speaker
on May 24, 2020
Posted by: Dizzydezzzz
from Grantville GA
I bought this a month ago and glad I did. I love it!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super cute ...
on May 27, 2020
Posted by: My life chose me
from California
of course I was able to customize my very own flip 5 and its super cite n compatible and compact not too big or too small and sounds amazing I recommend it and if ur a little on the creative side make your own to suit ur life style!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great features!!
on May 29, 2020
Posted by: Jrivera1127
from Connecticut
The sound quality is amazing. I personalize it and the delivery was pretty quick. The details of my photo that I uploaded looks way better in person.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL personalized speaker
on May 31, 2020
Posted by: Tsita86
from Houston
Omg a friend posted her personalized speaker, so i decided to check it out and i was sold. Personalized my order to my new salon studio and it’s perfect
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound!!!
on June 3, 2020
Posted by: Candymac04
from Live Oak, Fl
I bought the personalized Flip 5 and love the look and the sound!!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
It's not as loud as the flip 4
on June 4, 2020
Posted by: 000000none
I bought it two weeks ago, I'm not so excited about it. I heard the flip 4 and it was really loud. This is not
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, June 8, 2020
Thanks for your feedback. Please check the volume and make sure that it's adjusted. If you're using an equalizer, please disable it. If you need more help, please reach out to our Customer Support.
Written by a customer while visiting jbl.com