Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
5
Excellent as usual!!
on May 11, 2021
Posted by: TotalImage
from Dallas, Tx
I bought this customized for my wife & she loves it! We give these as gifts and everyone loves theirs!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect!
on May 11, 2021
Posted by: MeanJean80
from San Antonio, TX
Ordered this kind of late in the game, but it arrive well in time. I didn't open it and waited patiently for the person it was for to open it.
So we were both surprised!
Totally came out exactly as I customized it.
I'm so completely happy with this purchase!
I ordered one for my mom was well... It was also amazing.... If it lets me leave another review, I will :)
Thank you JBL!
So we were both surprised!
Totally came out exactly as I customized it.
I'm so completely happy with this purchase!
I ordered one for my mom was well... It was also amazing.... If it lets me leave another review, I will :)
Thank you JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on May 12, 2021
Posted by: Voice
So glad I brought this. Great sound and long lasting.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Buttons unresponsive
on May 12, 2021
Posted by: Sharpe78704
from Austin, Texas
After about 2 months from purchase, my Flip 5 inexpicably stopped working. I've changed power sources and charger cables, and also tried running on battery power, but the on/off button does not turn on the speaker. It's never been used outside of the house and has not been abused. Ideas?
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, May 15, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
2
Several
on May 13, 2021
Posted by: RD3PO
from Dallas, TX
I bought this as a personalized gift for Mother’s Day. I decided to open it up and check it out. Charged it overnight and used it the following day, the unit kept cutting in and out, no matter what app I used for music. Decided to switch phones and it continued to do the same thing. After reading my receipt, it read no refunds. Sound was loud with no depth in bass.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, May 15, 2021
We're sorry to hear that your JBL Flip 5's audio is cutting in and out. Please try to isolate the issue by moving away from other wireless devices with strong signals like a Wi-Fi router. You could also turn them off for a moment and observe if the audio dropouts will go away.
Written by a customer while visiting jbl.com
Customer Rating
1
Picture wasn't the best
on May 16, 2021
Posted by: Sunshine2004
from Home
The picture wasn't the best turn out on the speaker.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 17, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Personalized Speaker
on May 16, 2021
Posted by: KRivard
from MN
Love this speakers sound. And I love that no one has the same one as me
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Easy to use and great sound.
on May 16, 2021
Posted by: Lars1952
from Summerville South Carolina
Mother's Day gift and she LOVES IT! Great gift for anyone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com