Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Average customer rating
4.3 out of 5
4.3
(1,135 Reviews)
Open Ratings Snapshot
Rating breakdown 1,135 reviews
5 Stars
841
4 Stars
88
3 Stars
58
2 Stars
42
1 Star
106
85%of customers recommend this product. 
(
734 out of 866
)
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Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Blue
Customer Rating
4 out of 5
4
CHARGING FLIP 5
on April 26, 2021
Posted by: Gargoyle
from Woodstock GA
Just replaced a Charge 2+ with this Flip 5. Question: why was there no charger included with the Flip 5 and will my old charger with different USB plug work with new speaker?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Problem with the sound
on April 27, 2021
Posted by: Telly__________
from Tuskegee, AL
I just bought the flip 5. It sounds good but sometimes the sounds skip. I don't know why it does this, I checked my WIFI to make sure the connection was strong. I don't know what the problem is. It sucks because it ruins the vibe you create when you listen to music.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer SupportHarman LifestyleApril 28, 2021
Thank you for bringing this to our attention. Our JBL Flip 5 Eco Edition should not be skipping any part of the audio stream. Please contact our customer service so that we can fix this issue. Here's the link. https://bit.ly/3u9M8Wz
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love the sound!
on May 1, 2021
Posted by: Jocopirate
from Clayton NC
This is my second JBL portable speaker and I recommend them! Awesome sound!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Small but powerful
on May 3, 2021
Posted by: Sus77
from Canton, Ohio
The JBL Flip 5 was smaller than the JBL we had, yet put out a powerful sound. Unbelievable!. Definitely a 5 star rating with sound. Easy set up.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
on May 3, 2021
Posted by: Joe Haddoub
Hello i have the JBL flip 5 and i entered the service mode or demo mode i don't know what they call it by pressing the (play/pause and bluetooth) button together. And now Im stuck in it. it only turns on while i plug it to the charger and i cant connect it to my phone.
Please help
I would recommend this to a friend!
Response from jbl.comBy Raymundo at Customer SupportHarman LifestyleMay 3, 2021
We can try to restore your speaker back to its factory settings, here's how. While the unit is ON, press Volume + and Phone (Play) button at the same time for 2-3 seconds until the unit turns off. It has now been restored to factory default settings. If you have other questions or concerns, you may contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great sound. Great picture.
on May 3, 2021
Posted by: DRae
from Michigan
I bought this because I could personalize it with my own picture and text. The picture looked great and I added my name to it. The text had a few fonts to choose from and a couple of colors.
I wish there was a couple more color choices for both the speaker and text but it still managed to look good. I thought the speaker was a little bigger than it was but it still sound great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Big Wow in a Small Package
on May 3, 2021
Posted by: ChaplainDale
from Seattle, WA
Stunning. I officiate funerals and memorials. Had it with me in the car when I officiated the day after I opened the package up. Lo and behold, the sound system at the chapel failed. I paired the Flip 5 with my phone, downloaded the song that was key to the family's wishes for the service and -- well -- the funeral director said it sounded better than their house system when it works! Saved the day!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Robert’s Boat
on May 4, 2021
Posted by: RWKB
from Sam Rayburn
Excellent in every way. Bought this for my boat and CanAm
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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