Customer reviews from lg.com
LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Silver
Average customer rating
4.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
44
4 Stars
10
3 Stars
3
2 Stars
5
1 Star
1
90%of customers recommend this product.
(
37 out of
41)
Customer Reviews for LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Silver
Posted by: jrkos246
from Florida
Verified Purchase:Yes
I was looking for a computer that had longer battery power that could be on my lap all day. This LG Gram meets my expectations. Not only is it light but the battery Depending on what you’re using it for lasts a good long time. I only have to charge it maybe once every 4 to 5 days. It doesn’t get real hot when sitting on my lap either which I really like. It is so light I can carry it anywhere from my desk to my couch to my bed I love this.
Pros: ease of use, battery, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
works to expectations
on August 29, 2022
Posted by: FWT10
from Western Mass
I reviewed all the available laptops in my price range, and thought that my recent purchase would satisfy my needs. So, I am very impressed with the processing speed, and how light it is. It has exceeded my expectations
Pros: battery, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jim Clark
from CT
Verified Purchase:Yes
Purchased it about a year ago. The best laptop period. Super fast and super light. The only thing I don't like is how the base rattles when picked up around the edges with one hand when the screen is up. It's mostly due to it's thin base and because it's hard plastic which flexes. Aluminum or steel wouldn't do that.
Pros: Style/Design, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kyu2358
from medford, ma
Verified Purchase:Yes
I have been using it for almost 2 years since I bought this in March last year. I usually do my personal work and watch streaming from this laptop and it has been working very well. Recently, the lcd screen seems to have an issue (sometimes showing broken images) so I need to get repair service. But I am satisfied with this laptop!
Pros: ease of use, battery, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Great until I couldn’t charge it
on October 18, 2022
Posted by: Bruzle
from Detroit, MI
[This review was collected as part of a promotion.] I was really excited for this laptop and bought it for my new job. The quality felt great, screen was vivid, battery charge lasted a long time. I was very happy until 3 months into my purchase the charging port failed and I could not charge the laptop. It needed to go to California for warranty work and now I’m without a laptop. Very disappointing. Will take weeks to get it back.
Pros: Features/Settings
Quality
2
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, October 19, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG laptop. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
EXCEPTIONAL LAPTOP
on November 10, 2022
Posted by: Anonymous
from Joppa MD
[This review was collected as part of a promotion.] MY WIFE PURCHASED LAPTOP FOR MY BIRTHDAY, IT WAS THE BEST GIFT I RECEIVED ALL YEAR, INCLUDING THE HOLIDAYS (FATHER'S DAY, CHRISTMAS, ETC.)
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RChesley
from Waldorf, MD
Verified Purchase:Yes
Bought this a month ago. Satisfied with purchase. Should have purchased touch screen.
Pros: Quality, battery, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Great processing speed, lightweight
on December 28, 2022
Posted by: CodyGVT
from Vermont
The laptop functions well in terms of processing speed. It is light weight, but does feel almost flimsy in some respects. I have just sent it out to LG for repair for the second time due to display issues. The display flickers like a strobe after a short period of use. Quite frustrating to deal with.
Pros: battery, Features/Settings, Performance
Quality
2
Features
5
Value
3
(click to see the video)
Response from lg.comBy JaNika Wiley, Social Media, January 3, 2023
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG laptop. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com