Customer reviews from lg.com
LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Silver
Average customer rating
4.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
44
4 Stars
10
3 Stars
3
2 Stars
5
1 Star
1
90%of customers recommend this product.
(
37 out of
41)
Customer Reviews for LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Silver
Customer Rating
5
Amazingly light!
on February 22, 2022
Posted by: dizzygram
from Oakland, CA
[This review was collected as part of a promotion.] This is the largest laptop I've ever gotten, however it is also the lightest laptop I've ever gotten. Even though it's so big, so the screen has alot of real estate for work, it's so light I can carry it everywehre
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Feather-weight and so FAST
on March 7, 2022
Posted by: beth_mantiply
from Warrenton, VA
[This review was collected as part of a promotion.] Finally needed to replace my old 17" laptop as could no longer support software changes and was so slow and heavy.
Waited and watched to see what could work for my needs and found great deal and good reviews on the LG gram with new Intel processor.
Didn't want a touchscreen but wanted fast, lightweight and would be able to work with newer software and OS.
I was able to set it up and get it working with no outside assistance, got my taxes processed and filed and love the speed and weight of it. It is so fast compared to my old one and I just need to acclimate to the numeric keypad.
Recommend it highly.
Waited and watched to see what could work for my needs and found great deal and good reviews on the LG gram with new Intel processor.
Didn't want a touchscreen but wanted fast, lightweight and would be able to work with newer software and OS.
I was able to set it up and get it working with no outside assistance, got my taxes processed and filed and love the speed and weight of it. It is so fast compared to my old one and I just need to acclimate to the numeric keypad.
Recommend it highly.
Pros: Style/Design, ease of use, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Light, convenient, responsive
on April 3, 2022
Posted by: Zwhitelite
from Florida
[This review was collected as part of a promotion.] Light, convenient, responsive - white color is nice, the fingerprint reader is better than most, the only drawback is the 256 SSD.
Pros: Style/Design, Features/Settings, battery
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
It can only get better from here
on May 11, 2022
Posted by: CVSisNOThappy
from Florida
[This review was collected as part of a promotion.] I love the weight and speed of the computer. However after two weeks of having it, the first BSOD showed up. Ran the checks they told me to do and it said it was either the antivirus or the RAM hardware. Changing the antivirus worked...for two days, then the BSODs started again. After calling support, they said to send it in. Hopefully they will be able to fix it or send me a new one...without malfunctioning hardware. I want to write a great review, but currently, I have to write this on my old computer. Reserving judgment, but they have already had it in hand for a week and haven't even acknowledged receipt of it. Not sure how you are supposed to use your new computer without having it...and I dread having to put my files and programs back on it again. I understand things happen, and we will see how LG lives up to their end of the warranty....but talk about inconvience!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, May 11, 2022
We hate to hear this and thank you for the feedback.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
I love this laptop
on May 15, 2022
Posted by: Creaturelover
from Noblesville, IN
[This review was collected as part of a promotion.] I love everything about this laptop! My computer guy said this was the best quality of the 5 new laptops he set up in the last week. It is very lightweight and has a beautiful, crisp display.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic laptop
on May 25, 2022
Posted by: itsrainingoutside
from Norfolk, VA
The is my most favorite laptop I've owned to date. It is a fantastic product LG has made. I got my Gram16 from a big box store a few months ago, but I like it so much I wanted to be sure to leave a review here at LG. I'm very glad this is the device I chose and I hope others will enjoy and put theirs to good use too. Thank you for such well engineered quality product LG!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Good upgrade
on July 31, 2022
Posted by: MS Word user in PA
from Northeast PA
[This review was collected as part of a promotion.] Bought this to replace older, slow computer with other problems. This one is fast on startup and shutdown, which is a vast improvement. The ability to shut off the key psd when a mouse is attached is another really helpful feature. The laptop works well for all we do. We recommend it. And, plan to upgrade another laptop to a similar LG sometime soon.
Pros: Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Really Love My New Laptop
on August 1, 2022
Posted by: KamKat2000
from Minneapolis, MN
[This review was collected as part of a promotion.] I bought this laptop a couple of weeks ago and so far I really like this laptop! It's lightweight, super fast and all around a great laptop. The charging cord is really long and 2 pronged. This laptop has a backlit keyboard as well. The speakers are really good despite being downward firing speakers. My only complaints are that it needs another USB port (it only has 2 and I'm used to having 3) and it needs a light on the outside to show when it's done charging. Other than that I really recommend purchasing this laptop!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com