Customer reviews from lg.com
LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Silver
Average customer rating
4.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
44
4 Stars
10
3 Stars
3
2 Stars
5
1 Star
1
90%of customers recommend this product.
(
37 out of
41)
Customer Reviews for LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Silver
Posted by: Kim Gman
from Spokane, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this machine to do online Solidworks classes and tutorials, it runs rings around my year-old D... work office desktop. Screen, video, battery life and lightning fast performance are exceptional. Plus Thunderbolt 4 connectivity, UFS capability, charges quickly and weighs next to nothing. At this point, the best machine I've ever owned!
Pros: Style/Design, ease of use, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: falfred
from Tuxedo Park, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super portable, super light, super fast. I don’t repent a single penny for this well designed power tool!
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Karen NJ
from Columbia, Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago and still setting it up but wow what a great PC. I never thought I would go with this brand but the reviews were so good on it I had to go with it and I’m glad I did. It’s a little more expensive than I wanted to spend but considering what I got for another brand at a lesser price it is well worth it. Great start up speed, great screen size and I love the Fingerprint recognition for start up. I don’t think you can go wrong with this PC.
Pros: battery, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Awesome device
on October 13, 2021
Posted by: corwinamber
from Depew, NY
[This review was collected as part of a promotion.] I purchased this a couple of weeks ago and absolutely love it. It's fast, lightweight and is a well built machine in my opinion.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Light and uncomplicated laptop
on December 12, 2021
Posted by: Iffy WiFi but light
from Chicago
[This review was collected as part of a promotion.] Light weight and easy to use laptop. Not great sound and it Wifi connectivity problems. Erratic WiFi. Yes, in the LG shop as I type. Sorry to say, not impressed. As to the unit itself seemed ok for Windows10 dos.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 14, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Beautiful w/some minor flaws-might return/exchange
on January 8, 2022
Posted by: HaylsMo
[This review was collected as part of a promotion.] Bought a week or so ago.
PROS
Setup was easy.
Light as a feather.
Beautiful massive display.
Quick on/off.
No hiccups with WiFi connection or speed.
Setup was easy.
Light as a feather.
Beautiful massive display.
Quick on/off.
No hiccups with WiFi connection or speed.
CON
I thought this was going to be a touchscreen, but it’s not which was a major let down.
The speakers are located on the bottom for some dumb reason... when used on anything other than a flat surface things get muffled.
When on a flat surface the sound quality leaves something to be desired
The camera (when on zoom) was just meh.
I thought this was going to be a touchscreen, but it’s not which was a major let down.
The speakers are located on the bottom for some dumb reason... when used on anything other than a flat surface things get muffled.
When on a flat surface the sound quality leaves something to be desired
The camera (when on zoom) was just meh.
Might return for a touchscreen laptop (lg or surface)
I would recommend this to a friend!
Quality
4
Features
3
Value
2
Response from lg.comBy Jennifer, Social Media, October 11, 2022
We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5
Almost perfect
on January 31, 2022
Posted by: txgal86
from Dallas TX
[This review was collected as part of a promotion.] I bought this laptop 4 months ago and enjoy the speed and light weight.
The only negative is having the speakers on the underside, which muffles the sound. LG, why didn't you put them on top of the keyboard so they are audible?
The only negative is having the speakers on the underside, which muffles the sound. LG, why didn't you put them on top of the keyboard so they are audible?
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: corrip
from Macon, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this laptop as a Christmas present from my husband. I love the feel of the keyboard and the sleekness of the machine itself. It looks good and it feels good too. I have not had any issues or problems with it as of yet. I read about how light it was before receiving it but I didn't realize it just how light it was until I had it in my hand. Never had or felt a laptop this light. Life's Good.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com