Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
91
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
1
This unit is not for real cigar storage!
on September 24, 2021
Posted by: Greg
from Easton Pennsylvania
I was under the impression that the unit would store at a temperature up to 74 degrees. Cigars should be stored at 70 degrees and 70 percent. The unit set at 74 does not get above 68. Customer service said that there is a 5 degree margin in temperature. This unit will not warm up to 70 degrees. Cigars should be stored at the same precise temperature and humidity and this unit will not remain constant. Buyer beware!!! Do not recommend!!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Awesome unit
on September 15, 2021
Posted by: CC
from San Diego
Bought this unit several months ago as my cigar collection became too much for box humidors alone. Overall the unit is built to last, lightweight and easy to move around. Be wary to keep the unit in a semi cool/warm area depending on the time of the year due to temperature changes. The unit keeps humidity well but you should be keeping an eye the temperature as it sometimes has trouble in the hot/cold months. Overall I highly recommend this unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Mr.B
from Maryland
Verified Purchase:Yes
This was great right out the box perfect tabletop size then used the direction booklet and water tray that came inside to season the unit . Due to the difference in weather where I live the heat and cooling feature is perfect for me
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Thomas' Emporium
from Marion, IL
Verified Purchase:Yes
Love the product and resultant ease of cigar maintenance. I do think it queer that Newair requires you provide a receipt to register a product purchased from them.
Response from NewairBy Newair, Customer Service, August 30, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Thomas' Emporium
from Marion, IL
Verified Purchase:Yes
Love the product and resultant ease of cigar maintenance. I do think it queer that Newair requires you provide a receipt to register a product purchased from them.
Response from NewairBy Newair, Customer Service, August 30, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Damian
from Texas
Verified Purchase:Yes
Start doing a lot o noise, never maintain temperature kill cigars
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Matty D
from Long Island NY
Verified Purchase:Yes
Excellent product at a fantastic cost .Looked for this price range
Response from NewairBy Newair, Customer Service, August 13, 2021
Thank you for the 5-star review on your unit NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Matty D
from Long Island NY
Verified Purchase:Yes
Excellent product at a fantastic cost .Looked for this price range
Response from NewairBy Newair, Customer Service, August 13, 2021
Thank you for the 5-star review on your unit NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair