Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
5
Great Addition
on June 30, 2021
Posted by: Bull73
from UAE
Purchased this product as i wanted something to regulate my temperature as i live in a very hot climate and this is perfect. Once set up seasoned and the correct settings achieved works like a dream very happy
Response from NewairBy Newair, Customer Service, July 2, 2021
Thank you for taking the time to leave a review on your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great humidor!
on May 26, 2021
Posted by: Hemingway
from New Jersey
Did a lot of research before buying this unit and it works as described. Ordered two additional drawer units from customer service to replace the flat shelving.
Response from NewairBy Newair, Customer Service, May 26, 2021
Thank you for taking the time to leave a review on your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: JaLe
from Loma Linda, CA
Verified Purchase:Yes
So far works great didn't take long to season. Keeps temp and holds humidity.
Response from NewairBy Newair, Customer Service, September 23, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Damian
from Texas
Verified Purchase:Yes
Start doing a lot o noise, never maintain temperature kill cigars
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
The best Humidor I have ever had
on March 3, 2022
Posted by: Frank the fireman
from Broward, Florida
Verified Purchase:No
This product provides an accurate humidity similar to other Humidors. However, what sets this one apart from others is the climate control. I live in florida so, the temperature is usually above 80* F. This humidor provides the best combination, humility and climate control. Will highly recommended.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Reliable temperature and humidity levels
on October 22, 2021
Posted by: Mary the Mortician
from Central New York
Verified Purchase:No
After about a year it's proven a worthy investment! Reliable temp/humidity in unstable environment. Spacious! I added 2 cedar trays (different source) since my stash is currently single cigar samplings. I've found I don't need all the Boveda packs (69%) that are suggested for size/capacity! Great customer service at NewAir for minor issue w/ hygrometer battery cover.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
OK at first
on January 8, 2022
Posted by: B
from NJ
Verified Purchase:No
6 months in, terrible RH and temp control. Cant get above 62 RH unless I use an 85 Boveda. 65 degrees. Unit set to 71. Properly seasoned. Not worth the money.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Keenan
from Uniontown Arkansas / Muldrow Oklahoma
Verified Purchase:Yes
First off when I opened the door of my Newair humidor the smell of the spanish cedar was intoxicating so nice. Everthing seems to be well constructed, the shelves fit nice plenty of space for laying out the cigars. The system is pretty quite,and the temperature light on the front is very bright and easy to read. My one issue with this humidor is you have to great lighting or a flashlight to read the humidity level in the humidor. I think they should have humity displayed beside temperature light, and maybe tone down the brightness of the light. I would buy this again Keenan
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the star review and for sharing your thoughts about your experience using your NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the star review and for sharing your thoughts about your experience using your NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair