Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
91
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Posted by: Cholzz
from Iowa
Verified Purchase:Yes
After 2 days the thermostat broke does not hold a consistent temperature at all very disappointed!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Love it. Can't stop staring through the glass door
on November 30, 2021
Posted by: Luis
from SW Ranches
Verified Purchase:Yes
I got tired of wood cigar humidors. Simple set up with the feature of keeping the cigars cool. It's holding the temperature and humidity I wanted. I will probably get a bigger size later on.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH250SS01.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Compact, Consistent, Reliable - Completing My Man Cave
on November 19, 2021
Posted by: Whisky Monster
from Los Angeles
It took almost two months for me to come to a decision and write a review about this humidor. When a humidor is the topic, seasoning is the most important thing. I live in Los Angeles and I had many problems with my former humidors in means of temperature and humidity variation. I lost many good cigars. After I seasoned this humidor, I hardly had a change in humidity, thanks to no leakage and the Boveda packs I use. The temperature has been very consistent with only 1 degree change in two months. There is a built in hygrometer and a thermometer on top to control the numbers if you wish. I also use a Boveda Butler to check the humidity. There is also a light bulb in it so that you can check your cigars without opening the door from the glass in front. Locking mechanism will help if you have kids at home. It can keep 200 cigars with my big Boveda packs which I am very happy about since I am looking to age my cigars for a while. I love the compact design as it fits under my whisky shelves and together, they create a great man cave.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Just what I needed
on November 18, 2021
Posted by: Hydroblaze
from Greensboro
Very nice unit performs well, I purchased this for my mancave .. holds temperature & humidity very well great seal just like a refrigerator also has a lock which is very nice.. my only complaint would be the light it is located on top so when you put cigars in you can't see really much lf the lights were on the side panels I think it would make a difference... Wonderful Coolidor
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS01 we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS01 we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: JLA smokin
from Long Beach ca
Verified Purchase:Yes
Holds all my cigars with room to spare
Runs quiet and I love being able to lock that door keeping my precious cigars safe and secure
Runs quiet and I love being able to lock that door keeping my precious cigars safe and secure
Response from NewairBy Newair, Customer Service, November 18, 2021
Thank you for sharing your thoughts about your experience using your NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on November 9, 2021
Posted by: Munson
from Brooklyn, NY
Unit has met all expectations. Beautiful design plenty of room for all my stogies.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NCH250SS0. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NCH250SS0. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great Humidor for sure!!
on November 5, 2021
Posted by: Bart from Indiana
from Elkhart, IN
I bought this to store up to 150 cigars, although it's rated for 250. It's a fantastic product. Although the hygrometer went bad and had to be replaced, Newair replaced for free, even after the warranty expired, as long as I agreed to write this review. Otherwise, I have to pay the fee to replace. Kind of strange, but all in all, it really is a fantastic product. I'd buy again!!! FOR SURE!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit NCH250SS01. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit NCH250SS01. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Incredible Product and Customer Service
on November 3, 2021
Posted by: Quackattacker
from Memphis TN
I have two NewAir 250 humidors that I love. The product is excellent and the customer service is awesome. I am a customer for life!!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are glad to hear you like the unit's features. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are glad to hear you like the unit's features. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair