Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Posted by: Scott L
from Las Vegas Nevada
Verified Purchase:Yes
the Temp does not hold at 70 it bounces back from 67-71 and can not get the RH over 65 even with 3 Bovida packs and Yes i did season it properly
Response from NewairBy NewAir, Customer Service, March 9, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Dave H.
from NE Ohio
Verified Purchase:Yes
So far all is great. Unit is holding temp’s perfectly and only took 3 days to get seasoned and ready to use. Time will tell but so far very happy with my purchase!
Response from NewairBy Newair, Customer Service, July 5, 2022
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Dh2683
from NE Ohio
Verified Purchase:Yes
So far the unit is holding temps very well. I use Boveda packs for humidity control and unit has no problem holding my 69% Time will tell but so far unit is working great.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: FinalThirdCigar
from Pendleton, IN
Verified Purchase:Yes
Full disclosure, I received this product for review and have no financial gain by offering a review. I received the New Air 250 Count Electric Cigar Humidor Wineador in Stainless Steel with Opti-Temp™ Heating and Cooling Function, Spanish Cedar Shelves, Digital Thermostat, and Security Lock and Key and absolutely love it! It holds closer to 200 cigars depending on how you load it. I load with boxes on the shelves and singles in the tray. Upon receipt, I added distilled water to the water tray and let it run at 70° for a couple days to season it and get the humidity level up to 70%. Super easy process! Simply wipe out the inside of the humidor after removing the cedar trays and shelves, then add them back in with the waiter tray. Then let it sit until desired humidity level is achieved. Then I added several boxes of cigars along with a couple Boveda 65% 320g packs and it's good to go! The trays are lightweight and the only issue I have with this model is having to open the door up beyond 90° to pull them out. If you have limited space keep that in mind. This has been corrected on the new 840 model as New Air has perfected the cigar humidors they make. The seal is perfect and the fan is quiet. You'll hardly be able to tell it is running. The quality on this unit is very nice, albeit the shelves are a little lighter weight than previous models. Again, the newer model 840 has also corrected this and I can't wait to upgrade to that in the future as needs are required. If you are needing a humidor to hold close to 200 cigars, more in smaller vitolas, this is a no brainer! You won't be disappointed!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Hemingway
from New Jersey
Verified Purchase:Yes
Did a lot of research before buying this unit and it works as described. Ordered two additional drawer units from customer service to replace the flat shelving.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your NCH250SS01. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Adirondacks
from Troy, NY
Verified Purchase:Yes
I never have to worry about temperature fluctuations again! I need the heating & cooling feature for the Northeast weather in an old house. It's been very humid when I bought this so it took awhile to get the humidity level to 66%. I'm still working on it as it's at 68%. I have 65% boveda packs currently in the humidor. The device is quiet. I just hear the fan running. It runs all the time to circulate the air, which is great. The door provides a tight see and the controls are easy to use. My biggest complaint is the light is useless! They should have put led strips in between the shelves. If you want to see the hydrometer reading or your cigars you'll be using your phone light.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Easy to use, set it and it is good to go
on December 23, 2021
Posted by: JB
from Sacramento, CA
Verified Purchase:No
My wife got me this for an anniversary present. It has made my life much easier. The cooling and heating option is great. I never have worry about the temperature outside or in the house.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Lasttime
from California
Verified Purchase:Yes
I highly suggest if you purchase this unit get the extended 3 year warranty. For me a year later the cooling is no longer working. I regret not getting a extended warranty and I regret my purchase. my room at ambient temperatures of 72ﾟ year around I had the unit set at 【66] I had it plugged into a surge protector so all said and done this product is not worth it $499 price for just 14 months..
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair