Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Posted by: The Man Pages
from New Jersey
Verified Purchase:Yes
This machine is awesome. Set up was easy and my cigars are loving their new home.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great product
on February 9, 2021
Posted by: The Man Pages
from New Jersey
This machine is awesome. Set up was easy and my cigars are loving their new home.
Response from NewairBy NewAir, Customer Service, February 11, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: NAVYTMCS
from Groton, CT
Verified Purchase:Yes
I am still in the seasoning process. When it arrived two of the trays were broken, but customer service was very helpful and quick to send out new ones. The overall manufacturing of the humidor is top notch.
Response from NewairBy Newair, Customer Service, June 9, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
great cigar fridge
on July 6, 2022
Posted by: tony
from st cloud florida
Verified Purchase:No
this unit stores a lot of cigars, at the right temperature and humidity. also customer service was excellent, Michelle was a big help to me.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great Humidor for sure!!
on November 5, 2021
Posted by: Bart from Indiana
from Elkhart, IN
Verified Purchase:No
I bought this to store up to 150 cigars, although it's rated for 250. It's a fantastic product. Although the hygrometer went bad and had to be replaced, Newair replaced for free, even after the warranty expired, as long as I agreed to write this review. Otherwise, I have to pay the fee to replace. Kind of strange, but all in all, it really is a fantastic product. I'd buy again!!! FOR SURE!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit NCH250SS01. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit NCH250SS01. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
The most trusted name in humidors.
on January 9, 2022
Posted by: Big Ash
from Washington DC
Verified Purchase:No
When you visit Newair's website their mission is clearly stated and a bold one; "To be the most trusted name in compact appliances." I've been smoking cigars for 15+ Years and have owned a number of humidors, and the reality is most of the time this statement couldn't be further from the truth. FINALLY have found the truth. I selected the 250 count humidor with opti-temp heating and cooling. The immediate separation of this humidor from its competitors is the heating source. I live in a region where the seasons change regularly and the constant changing of heating and air conditioning really takes a toll on the humidor where just a cooling fan doesn't cut it. This humidor always holds its temperature within 1 degree of the thermostat. The seal on this box is tight. I run a separate hygrometer with it and it's usually spot on with the built in hygrometer. An added bonus is a lock that keeps the seal tight and secure from sticky fingers after your prized blends. If I could make only one change it would be the addition of lighting throughout the humidor. Always appreciate being able to see the contents of each shelf. This appears to be the direction they're heading in as I've noticed more lighting on the larger humidors. To conclude I'm very pleased with this addition to my cigar humidification needs and would highly recommend to any serious aficionado!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Breezy
from NJ
Verified Purchase:Yes
I've had the unit for 4 months now and it is performing well! The fan does a great job at circulating air throughout the unit and through the slats in the draw and shelves, which keeps the humidity and temp. within your desired range. A real plus is the new digital hydrometer in the draw...it actually came perfectly calibrated as I checked it twice with the salt method and Boveda calibration bag.
Written by a customer while visiting Newair
Customer Rating
1
Discontinued item and Replace parts for humidor CC-300
on October 23, 2024
Posted by: Leo
from Toronto, Canada
Verified Purchase:No
My humidor fan stopped working 2021 and I had to replace power control board $$, my fan stopped working again and I just learned I can't buy replacement parts and they've discontinued that model!!!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Written by a customer while visiting Newair