Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
91
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
5
Recommend anyone buy this product
on February 20, 2023
Posted by: Scott
from Georgia
This has been an amazing product and company to work with. I had a few issues in the beginning, but Charles (customer support) has been outstanding and gone above and beyond my expectations.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Love it!
on December 28, 2022
Posted by: Danny R
from Portland OR
I like the compact size and I can fill a good amount of cigars into the humidor. Temperature has been stable and the seasoning process was pretty easy. I'm using 2 Boveda 320 packs with about 120 cigars (most sizes are Coronas) and the humidity is spot on. Great unit!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
The BEST gift for that hard to buy for guy!
on December 9, 2022
Posted by: Kelly
from Michigan
We are absolutely loving the sleek design of our Newair cigar humidor and amazed that it actually can accommodate so many cigars! The design matches our bar refrigerator that we also received from Newair and they both look amazing in our newly renovated bar space.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Phil D
from San Diego
Verified Purchase:Yes
I just completed the seasoning process and can't wait to add my Behike's to this unit. From the reviews I 've read, this Unit is definitely can handle 200 cigars with ease. I'm looking forward to maintaining that perfect humidity and temperature for my collection.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
Won't hold temperature
on November 20, 2022
Posted by: D.L
from New Jersey
The first one I received would not heat out of the box . New Air replaced it and it worked for almost a year and now is just like the first one . It won't pass room temperature. I paid the large price tag expecting a reliable humidor that I would not have to worry about only to be let down. Thermostat is set to 74 degrees and it won't go past 65. So far I am extremely hesitant to purchase any future New Air products due to reliability
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Brewski
from Canada
Verified Purchase:Yes
Should have read more reviews. Glorified humidor.
Response from NewairBy Newair, Customer Service, November 14, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
YES
on October 31, 2022
Posted by: Al
from New Jersey
250 Count cigar Humidor, spot on with humidification great product, compact to fit anywhere you place it
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: JaLe
from Loma Linda, CA
Verified Purchase:Yes
So far works great didn't take long to season. Keeps temp and holds humidity.
Response from NewairBy Newair, Customer Service, September 23, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair