Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
4
Know what your getting!
on May 24, 2024
Posted by: Ryan
from Philadelphia Pa
Verified Purchase:No
Pros Great cooling unit, looks great, holds humidity well once properly seasoned. Cons This does NOT heat, room was 68F, set it to 75F to test, didnt go up at all. Will take several weeks to season.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NCH250SS01. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Phil D
from San Diego
Verified Purchase:Yes
I just completed the seasoning process and can't wait to add my Behike's to this unit. From the reviews I 've read, this Unit is definitely can handle 200 cigars with ease. I'm looking forward to maintaining that perfect humidity and temperature for my collection.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: The CigarTitans
from Rancho Cucamonga, CA
Verified Purchase:Yes
We finally received our humidor and could not wait to open this bad boy. First impression: we were impressed with the overall look of the unit, especially the brushed nickel finish on the door. The magnet weather stripping on the door is reassuring that our cigars will maintain the proper humidity. Lastly the space and room inside is awesome. Pretty sure to fit our cigars comfortably inside as well as a few bags of loose pipe tobacco!...Love it!...Oh wait did we mention there are keys to lock the unit!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir NCH250SS01 and we are glad you enjoy using the NewAir Cigar Humidor Wineador. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir NCH250SS01 and we are glad you enjoy using the NewAir Cigar Humidor Wineador. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
not as great as described and expected
on February 2, 2021
Posted by: Mr. Mr
from Undisclosed
Item took months to arrive. Temperature control is OFF! The digital Hygrometer is worthless. The light doesn't provide any light. Seal is good and thats it. Customer service said temperature will be 5degrees off. The entire idea with this wineador is to have precise temperature, I have to set the unit to 74F to reach 70F inside the unit. The photos feature a newair logo on the shelf, which doesn't come with the unit they send. The light has no purpose as it is blocked by the top shelf. I have about +100 sticks in there and require 8-9 boveda packs (72RH) to maintain an RH of 69....yes i have seasoned properly, yes my sticks were acclimated in another humidor prior, yes the shelves were also seasoned, so there isn't much of a reason the RH shouldn't be holding....
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Second unit I've had that has stopped working
on March 9, 2023
Posted by: Ron
from Woodstock, GA
Verified Purchase:No
NewAir replaced the first one, which stopped working almost immediately. Now, just under 2 years of ownership, the fan is going out and it's no longer under warranty. Do not recommend
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
YES
on October 31, 2022
Posted by: Al
from New Jersey
Verified Purchase:No
250 Count cigar Humidor, spot on with humidification great product, compact to fit anywhere you place it
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great unit for cooler climates
on April 13, 2022
Posted by: Dougie M
from Pennsylvania
Verified Purchase:No
Well built unit that keeps consistent humidity levels. I purchased this unit to be kept in a finished basement that's usually cooler than the rest of the house. Newair has excellent customer service! They are available to answer any questions immediately and professionally.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Not as happy as i thought
on March 8, 2021
Posted by: Scott L
from Las Vegas Nevada
the Temp does not hold at 70 it bounces back from 67-71 and can not get the RH over 65 even with 3 Bovida packs and Yes i did season it properly
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair