Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(124 Reviews)
Open Ratings Snapshot
Rating breakdown 124 reviews
5 Stars
91
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product. 
(
45 out of 52
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
5 out of 5
5
Amazing Humidor!
on March 23, 2021
Posted by: Aleks100
from El Paso, TX
This humidor removes the guess work out of properly storing and aging your cigars! Also, the unit is elegant and makes a great additional to any room/bar/office.
Response from NewairBy NewAir, Customer Service, March 24, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Amazing Humidor!
on March 23, 2021
Posted by: Aleks100
from El Paso, TX
Verified Purchase:Yes
This humidor removes the guess work out of properly storing and aging your cigars! Also, the unit is elegant and makes a great additional to any room/bar/office.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Quality and setup
on March 10, 2021
Posted by: Rdshark100
from Flint Michigan
Verified Purchase:Yes
It takes a couple days for the temp to stabilize but by the time the seasoning is done everything is set. It is rock solid with excellent customer service.
Response from NewairBy NewAir, Customer Service, March 10, 2021
Thank you for the 5-star review on this product NCH250SS01.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Quality and setup
on March 10, 2021
Posted by: Rdshark100
from Flint Michigan
Verified Purchase:Yes
It takes a couple days for the temp to stabilize but by the time the seasoning is done everything is set. It is rock solid with excellent customer service.
Response from NewairBy NewAir, Customer Service, March 10, 2021
Thank you for the 5-star review on this product NCH250SS01.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Quality and setup
on March 10, 2021
Posted by: Rdshark100
from Flint Michigan
It takes a couple days for the temp to stabilize but by the time the seasoning is done everything is set. It is rock solid with excellent customer service.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review on this product NCH250SS01.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review on this product NCH250SS01.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Not as happy as i thought
on March 8, 2021
Posted by: Scott L
from Las Vegas Nevada
Verified Purchase:Yes
the Temp does not hold at 70 it bounces back from 67-71 and can not get the RH over 65 even with 3 Bovida packs and Yes i did season it properly
Response from NewairBy NewAir , Customer Service, March 9, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Not as happy as i thought
on March 8, 2021
Posted by: Scott L
from Las Vegas Nevada
Verified Purchase:Yes
the Temp does not hold at 70 it bounces back from 67-71 and can not get the RH over 65 even with 3 Bovida packs and Yes i did season it properly
Response from NewairBy NewAir, Customer Service, March 9, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Not as happy as i thought
on March 8, 2021
Posted by: Scott L
from Las Vegas Nevada
the Temp does not hold at 70 it bounces back from 67-71 and can not get the RH over 65 even with 3 Bovida packs and Yes i did season it properly
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
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