Customer reviews from Newair
NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Average customer rating
4.4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
15
3 Stars
2
2 Stars
5
1 Star
11
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for NewAir - 250 Count Cigar Humidor with Opti-Temp Heating and Cooling Function, Spanish Cedar Shelves and Digital Thermostat - Stainless Steel
Customer Rating
4
Worry free
on March 3, 2022
Posted by: Anthony
from Pasadena
Verified Purchase:No
This unit is excellent and a real bargain. It's basically worry free. Plug it in and forget worrying about temp control.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Marco
from AZ
Verified Purchase:Yes
I love that I can control temp inside to a desired temp to keep the cigars fresh. This may seem like a pricy product, but if you really want to keep your cigars fresh, this seems like the best option. Humidity levels are accurate and cigars will keep very well in this unit. Cigars can get expensive and you want to protect your cigars as you age them. So do it right. Buy this and 3 mega packs of Bóvedas at your humidifying preference.
Response from NewairBy Newair, Customer Service, December 22, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: cfern005
from Chicago, IL
Verified Purchase:Yes
I've been owning this Thermoelectric Cigar Humidor for a month now and let me tell you it preserves the flavors of my husbands cigars amazingly! The removable cedar shelves and drawer are a great bonus. You'll love this humidor
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NCH250SS01. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NCH250SS01. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Easy set up.
on September 27, 2021
Posted by: Mortimer59
from Memphis, TN
Verified Purchase:No
Setup was very easy. I didn't notice the plastic smell others have complained about. Mine smelled like cedar when first opened. Still, I washed and rinsed the inside per instructions, wiped down the cedar shelves, and used the humidifier tray that came with it to season it. Quick, easy process. In a day or two I was ready to go. One thing not mentioned in the instructions, but noted on the power cord, is that you need to keep the unit level for at least 24 hours before plugging it in. I understand that this is important with all small (and large) refrigerators to assure internal fluids are where they should be before beginning refrigeration. I also seasoned and added a few cedar boxes to help organize my cigars, as only one drawer is included. The shelves are good to put boxes on, but cigars will tend to roll off if just stacked on trays. Humidity is higher in my humidor on top rack versus bottom by about 3-4 degrees. Not a big deal. I'm keeping right around my preferred 70 & 72+/-. I took delivery just over a month ago, and everything is good so far.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. Thank you for sharing your thoughts about the unit.We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. Thank you for sharing your thoughts about the unit.We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Functional and aesthetic
on January 12, 2022
Posted by: Riti
from Virginia
Verified Purchase:No
I love this addition to my bar!! It's a perfect step up to the bar, my cigar collection and it looks beautiful. Everyone asks me about it and I love showing it off too
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NCH250SS01. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NCH250SS01. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Matty D
from Long Island NY
Verified Purchase:Yes
Excellent product at a fantastic cost .Looked for this price range
Response from NewairBy Newair, Customer Service, August 13, 2021
Thank you for the 5-star review on your unit NCH250SS01.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Won't hold temperature
on November 20, 2022
Posted by: D.L
from New Jersey
Verified Purchase:No
The first one I received would not heat out of the box . New Air replaced it and it worked for almost a year and now is just like the first one . It won't pass room temperature. I paid the large price tag expecting a reliable humidor that I would not have to worry about only to be let down. Thermostat is set to 74 degrees and it won't go past 65. So far I am extremely hesitant to purchase any future New Air products due to reliability
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Best humidor I've ever owned
on October 7, 2021
Posted by: Koochfive
from WA
Verified Purchase:No
For those of us that have been smoking cigars longer than a weekend, we can all agree it takes a little bit of time to get stuff dialed in. No difference with this unit but once I got it dialed in it's absolutely perfect. I use cigar oasis for my humidification. But I love that this thing stays at the temperature I need to keep my sticks nice and fresh. The best part is that I did have a small issue and the company backs up it's initial warranty super fast with no problems. Highly recommend this unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. We highly appreciate your feedback.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH250SS01. We highly appreciate your feedback.
Written by a customer while visiting Newair