Customer reviews from lg.com
LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Average customer rating
4.2
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
236
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
31
83%of customers recommend this product.
(
102 out of
123)
Customer Reviews for LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Customer Rating
1
Great frauds
on July 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This product was very defective. It has been damaged too much, in its first year and then in the last 6 months. about 8 times. I do not recommend it
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 2, 2024
Hi, there. Thank you for reaching out to us and sharing your feedback on the LG Range (LSEL6335F) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great range and oven
on July 18, 2024
Posted by: Roger73
from South Carolina
I’ve owned this unit for about a month now it was very easy to install and get adjusted to fit the counter. This unit cooks really well, but you will need to read the instructions on how to use it so you can get the most out of it. So far we are loving all the features that we have on the unit specially the WiFi it lets us know when the preheating is done and even when the oven needs cleaning. So far we love it.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Never buy LG again
on August 11, 2024
Posted by: MALJ
from FL
I bought this stove three months ago. The air fryer does not work. Instead of cooking faster than the stove, it takes four times as long. The button to turn on the oven doesn’t work to set the oven temp you have to turn it off and on twice… I am still waiting for parts for the first attempt at fixing it!
Quality
1
Features
1
Response from lg.comBy Jae, LG Digital Care Team, August 16, 2024
Hey there! Thank you for choosing LG to take care of all your cooking needs and for sharing your experience with us. We always aim to provide the best products and service, so we never want to see any cook times taking longer than usual. Have you attempted to calibrate your oven? This may help determine the best solution, and the steps can be found on page 26 of your owner's manual. Additionally, we wanted to share a helpful article that explains your control panel buttons and how Child Lock may interfere with button function. Check it out here: https://shorturl.at/GUzbU. If you have any other questions, please contact us on social media at @LGUSSupport. We're always here to help! *Jae
Written by a customer while visiting lg.com
Customer Rating
2
Decent oven option but weary of issues
on September 23, 2024
Posted by: yk94
from Hollywood FL
[This review was collected as part of a promotion.] I bought this oven because of the package deal if we bought 4 LG appliances. The features were all very cool and the machine looks slick. The first issue for me was that the stovetop is very difficult to clean and always looks like it has marks on it. Secondly, after under a month of use, one of the burner's had a fuse issue and the burner would turn on whenever any of the other knobs were turned on. This was a huge headache for the week until we were able to get it fixed. Otherwise, it works well but still a bit concerned that such a new product had such a big issue and worried that it may happen again.
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy true, LG Digital Care Team, September 26, 2024
Hey there! If you want to keep your stovetop sparkling like new, using a ceramic cooktop cleaner is the way to go! Check out your owner's manual for some awesome cleaning tips on pages 56 & 57 http://spr.ly/6426ox0gM. We're also grateful for the chance to fix the burner, and we're always here for you. Feel free to reach out on social media at @LGUSSupport if you need any assistance. You're now part of our family, and we're excited for the years ahead! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed
on December 6, 2024
Posted by: Majorily Disappointed
Service on my broken range is horrific...should be recalled. Still not working and fire hazard issues
Response from lg.comBy LG Digital Care Team, December 10, 2024
Hey there! We want to make sure that you and your LG range are taken care of, and we'd be more than happy to take another look at this with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your range, and details about your previous interactions with support to have your unit serviced, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
1
Returning this hazardous range
on December 8, 2024
Posted by: Blondbear
Partially my fault for not looking at the reviews. Please look at all reviews before buying this range. The readout is not backlit and the options are written in a gray lettering which are almost unreadable. I have to get on my knees and put on my glasses to see the print. If they had just put the print in white, you could see it. Ditto the tiny dots on the knobs which indicate the burner size. So many other things but most importantly, the many reviews discussing the burner malfunction causing fires. My range is going back.
Response from lg.comBy Joslyn, LG Social, December 12, 2024
Hey there! Thank you for sharing your experience with us. We'll be sure to pass along these insights to our team so we can continue to innovate and improve the future of appliances. We want you to be able to have a good experience with your LG range, and we're here to support you throughout it's lifetime. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
3
Knobs look pitiful
on December 24, 2024
Posted by: kykatsmeow
[This review was collected as part of a promotion.] stove works as expected but the knobs numbers are wearing off. No I have not cleaned them with abrasive cleaner. Where can I order another set? Plan to sell house this year but ashamed for a potental buyer to see knobs that are worn off on this nice looking oven.
Response from lg.comBy LG Digital Care Team, January 2, 2025
Hey there! We'd be happy to help you with getting replacement knobs for your LG range so it can be ready to show off with the rest of your home. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and the part numbers for each knob (AEZ75853736, AEZ75853735 (for the two knobs on the left and one on the middle right), AEZ75853737, AEZ75853738) that needs to be replaced, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
I love everything. Even the song on the timer
on January 9, 2025
Posted by: Rondaluna
from Orlando Fl
I bought this to try a stove with knobs in front and realized all the features are awesome. The air fryer built in, easy to use buttons.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy true, LG Digital Care Team, February 18, 2025
We're so glad you're enjoying your range and its convenient front-knob design! The built-in air fryer is a game changer for crispy, delicious meals without extra appliances. To complete your kitchen setup, consider a InstaView microwave for quick, efficient cooking with sleek style. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose
Written by a customer while visiting lg.com