Customer reviews from lg.com
LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Average customer rating
4.2
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
236
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
31
83%of customers recommend this product.
(
102 out of
123)
Customer Reviews for LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Posted by: Hafts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 3months ago am so Disappointed about because as you will pictures show that the cooktop have pitting discoloration, severe scorch marks and pitting(part of the glass has chipped off).
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: TerryJinMI
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This review is about the LG model LSEL6335F electric smooth top slide-in range. This range was a replacement for an 18-year-old Kitchen Aide electric smooth top which was considered the premium model when originally purchased. My comments are written for those who are reading reviews to consider purchasing this LG range model. That said, it’s hard to find anything critical to say about the model, its solidly build, with excellent fit, finish, and style. I rated it overall a “4” only because I have no experience with its reliability over an extended period. If it holds up, then I’d say it’s a “5”. We’ve used the range for only three weeks and have not yet used all its features. Here are my observations so far:
• The range arrived in a heavy duty corrugated box. It was properly protected/supported inside the box so no in-transit damage occurred. Installation instructions are clear and easy to follow.
• The construction of the range is heavy duty and of obvious high quality throughout. This applies to the range top, control knobs and touchpad, oven door, oven cavity, and the bottom drawer.
• The bottom drawer slides are solid and easily operate. The drawer is a tad small as the available space was used for the cavernous oven.
• The oven cavity glazing, and oven racks are of high quality. The oven light does a good job of filling the cavity. The oven door is solid and well balanced in operation.
• We found the oven thermostat settings to be accurate and were spot on when preparing several familiar roasting and pastry bake recipes.
• The oven fan runs continuously and provides very even roasting/baking. We did notice frozen pizza cook times about 10% quicker. The fan exhausts some heat through the right-side vent trim at the rear of the cooktop when the oven is in operation.
• The oven cavity box is very well insulated and it takes noticeably longer to cool down than the range it replaced. I assume this adds to energy efficiency/savings during a bake.
• When you turn the oven on, it takes 8 minutes to hit 350 and 10 minutes to hit 400.
• Roasting spatters easily wipe off the interior oven glazing and interior window with a soapy dish washing cloth. We have not tried the oven cleaning features as nothing has baked on yet. It’s really easy to wipe out the oven due to no exposed heating elements on the floor of the oven cavity.
• Touch controls are easy to use and intuitive when programming. It does take a firm touch to input data on the touch pad compared to the old range.
• The cooktop dials are smooth in operation and also feel solid in use. The lock out feature is a must to keep children from turning on the easily reached controls for the cooktop and oven.
• In hindsight, we should have purchased the model with backlite knobs as it is difficult to see the knob settings without a lot of light. The knobs are in a relatively upright position which causes this to be a problem in low light.
• The glass cooktop is set in a deep enough recess that a pot boil over will not run over and down the sides of the cooktop. Cleanup of the glass cooktop is also very easy.
• Burners heat quickly when turned to the full power setting.
• The vent trim at the rear of the cook top cannot be removed for cleaning without pulling the range away from the wall and removing several screws. Cooking spatter collects under/inside the vent trim and is difficult to clean out. This is my only criticism so far.
I would agree with the favorable comments provided by other reviewers of this model. The design, features, and construction were well thought out and implemented in manufacturing. It’s a great product to use and is definitely and upgrade from our old range.
• The range arrived in a heavy duty corrugated box. It was properly protected/supported inside the box so no in-transit damage occurred. Installation instructions are clear and easy to follow.
• The construction of the range is heavy duty and of obvious high quality throughout. This applies to the range top, control knobs and touchpad, oven door, oven cavity, and the bottom drawer.
• The bottom drawer slides are solid and easily operate. The drawer is a tad small as the available space was used for the cavernous oven.
• The oven cavity glazing, and oven racks are of high quality. The oven light does a good job of filling the cavity. The oven door is solid and well balanced in operation.
• We found the oven thermostat settings to be accurate and were spot on when preparing several familiar roasting and pastry bake recipes.
• The oven fan runs continuously and provides very even roasting/baking. We did notice frozen pizza cook times about 10% quicker. The fan exhausts some heat through the right-side vent trim at the rear of the cooktop when the oven is in operation.
• The oven cavity box is very well insulated and it takes noticeably longer to cool down than the range it replaced. I assume this adds to energy efficiency/savings during a bake.
• When you turn the oven on, it takes 8 minutes to hit 350 and 10 minutes to hit 400.
• Roasting spatters easily wipe off the interior oven glazing and interior window with a soapy dish washing cloth. We have not tried the oven cleaning features as nothing has baked on yet. It’s really easy to wipe out the oven due to no exposed heating elements on the floor of the oven cavity.
• Touch controls are easy to use and intuitive when programming. It does take a firm touch to input data on the touch pad compared to the old range.
• The cooktop dials are smooth in operation and also feel solid in use. The lock out feature is a must to keep children from turning on the easily reached controls for the cooktop and oven.
• In hindsight, we should have purchased the model with backlite knobs as it is difficult to see the knob settings without a lot of light. The knobs are in a relatively upright position which causes this to be a problem in low light.
• The glass cooktop is set in a deep enough recess that a pot boil over will not run over and down the sides of the cooktop. Cleanup of the glass cooktop is also very easy.
• Burners heat quickly when turned to the full power setting.
• The vent trim at the rear of the cook top cannot be removed for cleaning without pulling the range away from the wall and removing several screws. Cooking spatter collects under/inside the vent trim and is difficult to clean out. This is my only criticism so far.
I would agree with the favorable comments provided by other reviewers of this model. The design, features, and construction were well thought out and implemented in manufacturing. It’s a great product to use and is definitely and upgrade from our old range.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Nothing but problems with this oven since new
on October 22, 2022
Posted by: Gman2
from Cedar Rapids
Verified Purchase:Yes
My wife has had nothing but problems when trying to bake in this oven. It has erratic
temperature swings and bakes too hot and burns items. She has to babysit this oven
using a manual oven thermometer and constantly adjust temp. We have had repair techs out five times to replace parts and now we are asking LG to replace it.
temperature swings and bakes too hot and burns items. She has to babysit this oven
using a manual oven thermometer and constantly adjust temp. We have had repair techs out five times to replace parts and now we are asking LG to replace it.
Pros: Style/Design, Features/Settings
Quality
2
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG range. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: LSEL6335F
from Avondale, AZ
Verified Purchase:Yes
After 2 months of usage, we can assertively state that this has been a nightmare to keep clean and scratch-free.
The surface gets scratched easily and you are required to handle special hardware that's “compatible “.
Even the slightest movement can and will scratch the surface.
It is an absolute shame we can't return it.
But please STAY AWAY!
The surface gets scratched easily and you are required to handle special hardware that's “compatible “.
Even the slightest movement can and will scratch the surface.
It is an absolute shame we can't return it.
But please STAY AWAY!
Quality
1
Features
1
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 10, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
4
Range/oven work great but a couple of issues.
on October 23, 2023
Posted by: Barry 777
from Manitoba
[This review was collected as part of a promotion.] After two years of use I think I can post an accurate review of the product. Overall we are happy with the performance with just a couple of issues which I will address at the end
The good: nice looking stove, was easy To install. All the cooking features work great. Love the air fry feature ( ours came with the fryer basket included). No more deep fried French fries and chicken wings! We use the convection feature a lot and really does a great job on pizza. The stove top is relatively easy to clean if you should spill liquids on it. The self clean feature for the oven works well.
The bad: as with many other users the ease at which the control knobs turn on by accidentally bumping them is a serious concern. In two years this has happened three or four times. Luckily there has not been anything on the stovetop so there was no fire. The lock feature could be used to prevent this issue but really who remembers to lock the control after each and every cooking session. The designers need to come up with something better to prevent this from occurring.
Additionally, the controls are not lit up so they are extremely hard to read. This is very annoying. If the ambient light in the kitchen is not extremely bright it is very hard to make out the dial readings and the control buttons for the oven features.
If these two negative features could be resolved, I would be able to give this product 5 stars.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: indesignkat
from Topeka, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Stovetop works great. The controls took a minute to get used to, but once I got it down I appreciate them. The one thing that is underwhelming is the air fry mode. Doesn't really seem different from baking. Certainly doesn't produce the results you get from a dedicated air fryer.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Air fryer
from Middleburg,Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a little skeptical about buying a glass cooktop worried about it scratching easily, but I was worried about nothing. This has been by far the best stove I've ever owned, from electric to gas and a glass cooktop. I like that it is a push-in with all the knobs up front, easy to read and control. The burners heat up fast and cook fast, making meal prep easy. I love the blue oven interior and the little musical notes it plays after baking. I haven't used the air fryer yet, but I can't wait to. I am so happy with my choice.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
WORRIED ABOUT COOKTOP COATING AND CONTROL KNOBS
on October 16, 2023
Posted by: BETRIC
from TEXAS
[This review was collected as part of a promotion.] The cooktop coating is bubbling up on the large burners. We are super careful with it and only use smooth bottom pans and gentle cleanser. The two small burners look fine. Also the slightest bump up against the knobs makes the burners turn on which is incredibly dangerous. The LG assigned tech is coming out to see about a warranty on these. I hope they can fix it.
Pros: Style/Design
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com