Customer reviews from lg.com
LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Average customer rating
4.2
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
236
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
31
83%of customers recommend this product.
(
102 out of
123)
Customer Reviews for LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Customer Rating
3
Safety!!
on February 7, 2024
Posted by: Anonymous
from Mesa AZ
[This review was collected as part of a promotion.] It is a beautiful and very functional range but OMG the
Knobs turn on too easy and there is no safety kill
Switch!! Twice the burner has been bumped on with kids
In the house and a hot pad melted on burner!! Not safe.. must install a lockout switch!
Knobs turn on too easy and there is no safety kill
Switch!! Twice the burner has been bumped on with kids
In the house and a hot pad melted on burner!! Not safe.. must install a lockout switch!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 8, 2024
Hello Mark! At LG, we care about the safety of our customers, and we want to ensure that you are satisfied with our product. We are sorry you had a negative experience and appreciate your review. Please contact us via private message on social media at @LGUSSupport and provide your contact information, model, and serial number. Thank you for bringing this issue to our attention. ~Rita
Written by a customer while visiting lg.com
Posted by: KROBB2000
from SE Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this appliance and have had to have it repaired 3x and it still is acting up. Nice looking piece of equipment if it actually worked the way it should. Our experience may be the exception, but buyer beware and get the extended warranty!
Pros: ease of use
Quality
2
Features
5
Value
2
Response from lg.comBy true, LG Digital Care Team, March 1, 2024
Hi there! We understand how much you value the aesthetics and functionality of your LG washer and would like to learn more about your experience! Feel free to provide us with more details here: http://spr.ly/6426Xrm7k. Your submission would help us identify areas we can make improvements to! Should you need support, we're only a few clicks away! Don't hesitate to reach out to us on social media at the handle @LGUSSupport! ^Chris
Written by a customer while visiting lg.com
Posted by: Marischelmety
from Kissimmee Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this stove, just wish they made something for the glass so the pots don’t scratch it
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SusieA
Verified Purchase:Yes
Enjoy the new oven. It is very pretty. Cooking on top of stove is good. I find the glass top very hard to keep clean. It smudges very easily. My last stove was 30 year old glass top and the top still looked good. I find my cookware, which meets the criteria in manual, seems to leave marks very easily, but do come out. I clean with cooktop cleaner with either paper towels or recommended cleaning pads, depending on need. The blue oven is pretty but shows grease and spots easily. I have used the easy clean option several times. The air fryer is very high maintenance, very greasy. The stove only came with a basket and did not have the accompanying pan. I have some lard cookie sheet type pans and none of them are large emough to cover entire basket.
Response from lg.comBy LG, June 3, 2024
Hi, Susie. Thank you for sharing your thoughts about your new LG range. We're glad that you are enjoying the appearance of the oven and its cooking performance. However, we understand your concerns about the cleanliness of the cooktop of your unit, and we'd be glad to provide proper maintenance for this issue. Kindly visit this link for some cleaning tips for LG electric ranges: https://www.lg.com/us/support/help-library/cooktop-cleaning-tips-electric-ranges--20150615815711. Additionally, regarding the air fryer, the tray is one of the included accessories and can be cleaned in a dishwasher. For best results, follow the recommendations in the owner's manual when air frying foods. If you have any further concerns, please send us a private message at @LGUSSupport on our social media platform. `Liz
Written by a customer while visiting lg.com
Posted by: NancyMc
from Narragansett, RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this purchase. It is sleek looking, has a large capacity oven and a lot of flexibility in burner size. One improvement I would make is backlighting the control panel. It can be difficult to see the controls in certain (most) lighting conditions.
Pros: Style/Design, Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Mr Singh
from north carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does not flush with the back wall due to the power cord, and this should been designed better. The
on-off buttons turn on and off by bumping into them.
on-off buttons turn on and off by bumping into them.
Pros: ease of use, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
BAD OVEN
on June 2, 2024
Posted by: JDK20231125
Had problems with oven from day one. Called for help and was told I had to adjust settings. Adjusted settings 3 times and still had problem. Had Service to fix problem. Problem seems to corrected. I didn't like that no one would come on first call. It was like it was my responsibility to fix to it
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy Tony211, LG Social, June 3, 2024
Hi there! Thank you for taking the time to leave us a review on your stove. While we certainly want to ensure that we troubleshoot what is happening with your stove, if it doesn't seem to work, we want to send a technician out to look into what is happening further. Let us see how we can help. Please send us a private message on social media @LGUSSupport with your contact details. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding Oven with bells and whistles
on June 15, 2024
Posted by: Anonymous
from Austin, Texas
[This review was collected as part of a promotion.] Excellent product! We especially like the built in air fryer and convection oven. I Like the LG line. We have all LG products in our kitchen.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com