Customer reviews from lg.com
LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Average customer rating
4.2
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
236
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
31
83%of customers recommend this product.
(
102 out of
123)
Customer Reviews for LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Customer Rating
1
Sucks
on January 11, 2025
Posted by: Tlo1961
Heating elements do control well, oven works. Hard to clean stove top
Response from lg.comBy LG, January 22, 2025
Hi there! Thank you for sharing your feedback regarding your LG range model LSEL6335FE. We’re glad to hear the oven and heating elements are working well, but we understand that cleaning the stovetop can be a challenge.
To help make cleaning easier, we recommend the following steps:
Allow the cooktop to cool completely before cleaning.
Use a soft cloth or sponge with a non-abrasive cleaner designed for glass or ceramic cooktops. Avoid harsh scrubbing pads to prevent scratches.
For stubborn stains, try applying a small amount of cooktop cleaner, letting it sit for a few minutes, and then gently scrubbing in a circular motion.
If you have additional questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help.
We appreciate your feedback and hope these tips enhance your experience!
^James
To help make cleaning easier, we recommend the following steps:
Allow the cooktop to cool completely before cleaning.
Use a soft cloth or sponge with a non-abrasive cleaner designed for glass or ceramic cooktops. Avoid harsh scrubbing pads to prevent scratches.
For stubborn stains, try applying a small amount of cooktop cleaner, letting it sit for a few minutes, and then gently scrubbing in a circular motion.
If you have additional questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help.
We appreciate your feedback and hope these tips enhance your experience!
^James
Written by a customer while visiting lg.com
Customer Rating
3
Buyers Remorse
on January 20, 2025
Posted by: MNJV
[This review was collected as part of a promotion.] Bought 4 months ago, service tech needed twice already for various issues.
Response from lg.comBy LG, January 23, 2025
Hello there. Thank you for sharing your experience with your LG LSEL6335F. Your feedback regarding the need for multiple service visits is important to us. Insights like yours help us understand where we can improve our products and support services. Thanks again for taking the time to review. -Shae
Written by a customer while visiting lg.com
Customer Rating
3
Can't turn off convection fan
on January 29, 2025
Posted by: Bob 5
Cannot shut off convection fan on regular bake. Always burns food causing us to have to continually monitor our meals. I would return this range if I could
Response from lg.comBy Josh, LG Digital Care Team, January 31, 2025
Hey there Bob! We want to help get your LG range working the way it should so you can relax making meals without them getting burned. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your range, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
3
Not the greatest
on February 9, 2025
Posted by: Diane to
from Dubuque IA
I purchased this electric slide in stove about 6 months ago. Had the dealer here twice now to calibrate my oven. Still not accurate. Very frustrating. My 17 yr old lg stove was better
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy true, LG Digital Care Team, February 10, 2025
Hey there! We appreciate your feedback and want to ensure your LG slide-in electric range is performing at its best. If the oven calibration hasn’t provided the desired results, there are a few additional steps you can try. Using an oven thermometer can help confirm any temperature variations and allow for further fine-tuning through the manual temperature adjustment settings. If you haven’t already, performing a factory reset on the oven settings may help restore its accuracy. For additional info, drop us a message on social media at @LGUSSupport. We're here for you! ^Jose
Written by a customer while visiting lg.com